SOLVED Fresh Install Login Wrong

MrPeppah

Registered
Jan 5, 2017
3
1
3
Edwardsville, PA
cPanel Access Level
Root Administrator
After just setting up a cPanel server, I logged into WHM via root login and finished the install. An hour later I realised it had me logged into WHM and not cPanel. When trying to log into cPanel port 2083 I could not with root. I tried a password reset and a different e-mail was as the hint?

Did I get owned from a fresh install somehow?
i.imgur.com/p1DGILc.png
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hello,

You can only able to access WHM using root user. For cPanel access you have to create cPanel account through WHM and after that able to access using cpanel username and password.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello,

It's not possible to login through cPanel as the root user. Instead, you should login as the account username. The account username is defined when creating the account in Web Host Manager. Documentation on creating an account in Web Host Manager is available at:

Create a New Account - Documentation - cPanel Documentation

Let us know if you have any questions.

Thanks!