Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED Fresh Install Login Wrong

Discussion in 'General Discussion' started by MrPeppah, Mar 13, 2017.

  1. MrPeppah

    MrPeppah Registered

    Joined:
    Jan 5, 2017
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Edwardsville, PA
    cPanel Access Level:
    Root Administrator
    After just setting up a cPanel server, I logged into WHM via root login and finished the install. An hour later I realised it had me logged into WHM and not cPanel. When trying to log into cPanel port 2083 I could not with root. I tried a password reset and a different e-mail was as the hint?

    Did I get owned from a fresh install somehow?
    i.imgur.com/p1DGILc.png
     
    #1 MrPeppah, Mar 13, 2017
    Last edited by a moderator: Mar 13, 2017
  2. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    569
    Likes Received:
    40
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You can only able to access WHM using root user. For cPanel access you have to create cPanel account through WHM and after that able to access using cpanel username and password.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,659
    Likes Received:
    1,427
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    It's not possible to login through cPanel as the root user. Instead, you should login as the account username. The account username is defined when creating the account in Web Host Manager. Documentation on creating an account in Web Host Manager is available at:

    Create a New Account - Documentation - cPanel Documentation

    Let us know if you have any questions.

    Thanks!
     
  4. MrPeppah

    MrPeppah Registered

    Joined:
    Jan 5, 2017
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Edwardsville, PA
    cPanel Access Level:
    Root Administrator
    Good to know, for some reason I felt that I logged into cPanel with root. Must be this cold weather getting to me. Thank you.
     
    cPanelMichael likes this.
Loading...

Share This Page