Fresh install of WHM, nameserver not working, domains down


Apr 24, 2014
cPanel Access Level
Root Administrator
Hello There,

I have just replaced a failing hard drive and had to reinstall my server.

The first domain I've added (main domain and nameserver) is not resolving

I have:

- Setup the namesevers under "Basic cPanel & WHM Setup" and assigned IP
- Added the account
- Edited the DNS zone adding "ns1" and "ns2"

intodns for the domain show the following errors:

"One or more of your nameservers did not return any of your NS records."

" ERROR: One or more of your nameservers did not respond: The ones that did not respond are: XXX.XX.X.X.X"

I can access WHM fine, but not the domain or domain/cpanel

I appreciate your help.