Frontpage: An access setup description is required when creating the root web

[ergophobe]

Seeing an error when attempting to install the Frontpage extensions to one of my sites. The output from /scripts/setupfp5 <domain> is:

Cleanup Child Active..

Starting install, port: 80.

Creating web http://www.<domain>.
Chowning Content in service /.
Error: An access setup description is required when creating the root web.

I've never seen this before and searching for this error on the net leads me nowhere. Anyone have any ideas how I can fix this?

cPanel.net Support Ticket Number:

 

[cPanelNick]

Originally posted by ergophobe
Seeing an error when attempting to install the Frontpage extensions to one of my sites. The output from /scripts/setupfp5 <domain> is:

Cleanup Child Active..

Starting install, port: 80.

Creating web http://www.<domain>.
Chowning Content in service /.
Error: An access setup description is required when creating the root web.

I've never seen this before and searching for this error on the net leads me nowhere. Anyone have any ideas how I can fix this?

cPanel.net Support Ticket Number:

It generally means that you have leftover .htaccess files in the home directory that frontpage can't understand. I've updated the frontpage setup scripts to attempt to figure out where they are and move them.

/scripts/updatenow
/scripts/unsetupfp4 <domain>
/scripts/setupfp5 <domain>

should fix it.

cPanel.net Support Ticket Number:

 

[ergophobe]

That seems to have done the trick! I had tried manually deleting the .htaccess files, but I guess I didn't find them all.

Thanks for your help.

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[Pollie]

It worked!

Hi

It worked for me too. Thank you very much.

Paula Ollie

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[jackal]

Thx Nick that worked had same problem 5 times tonight with new signups.

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[glassjos]

/script/setupfp5

running /scripts/updatenow ; /scripts/unsetupfp4; /scripts/setupfp5 seems to fix the problem to install the FP extensions, but if the user tries to uninstall/reinstall from their control panel, they still get the following error:

Attempting to install Frontpage extenstions ......

Starting install, port: 80. Creating web http://www.colinamochrie.com. Chowning Content in service /. Error: An access setup description is required when creating the root web.
Frontpage extensions are currently: installed


Any ideas on how to solve this problem permanently?

Thank you.

By the way, "extenstions" is spelled wrong in the message "Attempting to install Frontpage extenstions ......"

cPanel.net Support Ticket Number:

 

[mattboston]

Re: /script/setupfp5

Originally posted by glassjos
running /scripts/updatenow ; /scripts/unsetupfp4; /scripts/setupfp5 seems to fix the problem to install the FP extensions

That worked for me as well, but i'd be interested in a long term fix too

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[nickn]

I'm with glassjoe on finding a permanent fix, for those of us with a lot of accounts, it's *really* a pain to do this on thousands of accounts.

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[Daniel]

Re: Re: Frontpage: An access setup description is required when creating the root web

Originally posted by bdraco
It generally means that you have leftover .htaccess files in the home directory that frontpage can't understand. I've updated the frontpage setup scripts to attempt to figure out where they are and move them.

/scripts/updatenow
/scripts/unsetupfp4 <domain>
/scripts/setupfp5 <domain>

should fix it.

cPanel.net Support Ticket Number:

It does this on new accounts with no .htaccess files at all. To say this is a pain is an understatement. We REALLY need a fix for this.

cPanel.net Support Ticket Number:

 

[ServerGuru]

yeah,cpanel guys should solve this problem. It's very pain to solve for mulitple users.

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[mike25]

So what the word on this issue? is there a perm fix yet? I just had this problem a few times today also. Now lets just hope my customers do not attempt to intsall/reinstall FP extentions.

cPanel.net Support Ticket Number:

 

[cPanelNick]

Originally posted by mike25
So what the word on this issue? is there a perm fix yet? I just had this problem a few times today also. Now lets just hope my customers do not attempt to intsall/reinstall FP extentions.

cPanel.net Support Ticket Number:

Just run updatenow again

cPanel.net Support Ticket Number:

 

[mike25]

Ok, when I run update now I get a permisson deined error, strange b/c I am running it as root.

[email protected] [/scripts]# ./updatenow
receiving file list ... done
restartsrv
rename .restartsrv.hod50N -> restartsrv : Operation not permitted
wrote 175 bytes read 7573 bytes 5165.33 bytes/sec
total size is 2927136 speedup is 377.79
[email protected] [/scripts]#


Is this ok ??

cPanel.net Support Ticket Number:

 

[cPanelNick]

Originally posted by mike25
Ok, when I run update now I get a permisson deined error, strange b/c I am running it as root.

[email protected] [/scripts]# ./updatenow
receiving file list ... done
restartsrv
rename .restartsrv.hod50N -> restartsrv : Operation not permitted
wrote 175 bytes read 7573 bytes 5165.33 bytes/sec
total size is 2927136 speedup is 377.79
[email protected] [/scripts]#


Is this ok ??

cPanel.net Support Ticket Number:

Someone chattred +i /scripts/restartsrv

cPanel.net Support Ticket Number: