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Frontpage: An access setup description is required when creating the root web

Discussion in 'General Discussion' started by ergophobe, Aug 30, 2003.

  1. ergophobe

    ergophobe Registered

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    Seeing an error when attempting to install the Frontpage extensions to one of my sites. The output from /scripts/setupfp5 <domain> is:

    Cleanup Child Active..

    Starting install, port: 80.

    Creating web http://www.<domain>.
    Chowning Content in service /.
    Error: An access setup description is required when creating the root web.

    I've never seen this before and searching for this error on the net leads me nowhere. Anyone have any ideas how I can fix this?

    cPanel.net Support Ticket Number:
     
  2. cPanelNick

    cPanelNick Administrator
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    It generally means that you have leftover .htaccess files in the home directory that frontpage can't understand. I've updated the frontpage setup scripts to attempt to figure out where they are and move them.

    /scripts/updatenow
    /scripts/unsetupfp4 <domain>
    /scripts/setupfp5 <domain>

    should fix it.

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  3. ergophobe

    ergophobe Registered

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    That seems to have done the trick! I had tried manually deleting the .htaccess files, but I guess I didn't find them all.

    Thanks for your help.

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  4. Pollie

    Pollie Active Member

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    It worked!

    Hi

    It worked for me too. Thank you very much.

    Paula Ollie

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  5. jackal

    jackal Well-Known Member
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    Thx Nick that worked had same problem 5 times tonight with new signups.

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  6. glassjos

    glassjos Member
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    /script/setupfp5

    running /scripts/updatenow ; /scripts/unsetupfp4; /scripts/setupfp5 seems to fix the problem to install the FP extensions, but if the user tries to uninstall/reinstall from their control panel, they still get the following error:

    Attempting to install Frontpage extenstions ......

    Starting install, port: 80. Creating web http://www.colinamochrie.com. Chowning Content in service /. Error: An access setup description is required when creating the root web.
    Frontpage extensions are currently: installed


    Any ideas on how to solve this problem permanently?

    Thank you.

    By the way, "extenstions" is spelled wrong in the message "Attempting to install Frontpage extenstions ......"

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  7. mattboston

    mattboston Member

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    Re: /script/setupfp5

    That worked for me as well, but i'd be interested in a long term fix too

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  8. nickn

    nickn Well-Known Member
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    I'm with glassjoe on finding a permanent fix, for those of us with a lot of accounts, it's *really* a pain to do this on thousands of accounts.

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  9. Daniel

    Daniel Well-Known Member

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    Re: Re: Frontpage: An access setup description is required when creating the root web

    It does this on new accounts with no .htaccess files at all. To say this is a pain is an understatement. We REALLY need a fix for this.

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  10. ServerGuru

    ServerGuru Member

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    yeah,cpanel guys should solve this problem. It's very pain to solve for mulitple users.

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  11. mike25

    mike25 Well-Known Member

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    So what the word on this issue? is there a perm fix yet? I just had this problem a few times today also. Now lets just hope my customers do not attempt to intsall/reinstall FP extentions.

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  12. cPanelNick

    cPanelNick Administrator
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    Just run updatenow again

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  13. mike25

    mike25 Well-Known Member

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    Ok, when I run update now I get a permisson deined error, strange b/c I am running it as root.

    root@spirit [/scripts]# ./updatenow
    receiving file list ... done
    restartsrv
    rename .restartsrv.hod50N -> restartsrv : Operation not permitted
    wrote 175 bytes read 7573 bytes 5165.33 bytes/sec
    total size is 2927136 speedup is 377.79
    root@spirit [/scripts]#


    Is this ok ??

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  14. cPanelNick

    cPanelNick Administrator
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    Someone chattred +i /scripts/restartsrv

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