Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Frontpage nightmare!

Discussion in 'General Discussion' started by clook, Dec 15, 2003.

  1. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    1
    Trophy Points:
    306
    Location:
    Preston, UK
    I'm posting this in the hope that someone here can shed some light on major Frontpage problems we're having across multiple servers with either Redhat 7.3 or Redhat 9.0 installed.

    Frontpage is simply not recognising that extensions are installed and either kicking back the 'extensions not installed' error or reverting to ftp transfer.

    Nothing in the /scripts dir has worked and neither has a full FP reinstall (along with apache/php recompile after the FP install took them back to basic).

    To help get to the bottom of this I'd be grateful if anyone could help by anwering these questions:

    1. Is it best to have Apache's fileprotect on or off?

    2. What permissions/ownership settings should be set on what user files with regard to FP extensions when Apache's fileprotect is on?

    3. What permissions/ownership settings should be set on what user files with regard to FP extensions when Apache's fileprotect is off?

    Any other tips or info will be gratefully accepted too!

    Thanks in advance!

    cPanel.net Support Ticket Number: 32463
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 clook, Dec 15, 2003
  2. easyhoster1

    easyhoster1 Well-Known Member

    Joined:
    Sep 25, 2003
    Messages:
    659
    Likes Received:
    0
    Trophy Points:
    166
    How are they publishing?

    Using http://www. correct, FP on *nix requires this prefix
     
    #2 easyhoster1, Dec 16, 2003
  3. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    1
    Trophy Points:
    306
    Location:
    Preston, UK
    Yep, this is what is used and it kicks back the error of 'extensions not installed' (or some have mentioned a 403 permissions error).

    When using just 'domain.com' it reverts to ftp transfer.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 clook, Dec 16, 2003
  4. MySitesOnline

    MySitesOnline Active Member

    Joined:
    Mar 24, 2003
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    151
    We have had the same problem here
     
    #4 MySitesOnline, Dec 16, 2003
  5. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    1
    Trophy Points:
    306
    Location:
    Preston, UK
    Did you manage to get it resolved or pin it down to a particular cause? How long has this been happening for you?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 clook, Dec 16, 2003
  6. MySitesOnline

    MySitesOnline Active Member

    Joined:
    Mar 24, 2003
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    151
    Hi,

    I can't find anything that this could be so the issue remains unresolved, it happened around two weeks ago or something.

    We tried reinstalling the extensions themselves but that doesn't seem to help and it takes the steps to reset our php config.
     
    #6 MySitesOnline, Dec 16, 2003
  7. snide

    snide Member

    Joined:
    Nov 4, 2002
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    151
    We are experiencing the exact same issue, as well. This has started after making no changes, no updates, etc. FrontPage just stops working, apparently. :(

    It's nearly ruining several clients' businesses. We've actually moved them from one server to another which had a working version of FP on it, but alas, today it stopped working as well.

    I've tried everything that I can think of with our servers - and I'm sure Jim has done the same at Clook, but as yet, I have seen no conclusion.
     
    #7 snide, Dec 19, 2003
  8. Peoplespaces

    Peoplespaces Well-Known Member

    Joined:
    Oct 1, 2001
    Messages:
    229
    Likes Received:
    3
    Trophy Points:
    318
    cPanel Access Level:
    Root Administrator
    I have found that reinstalling the extensions does not work by itself. You need to have your client uninstall and then install the extensions. Works on our boxes anyway.
     
    #8 Peoplespaces, Dec 19, 2003
  9. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    1
    Trophy Points:
    306
    Location:
    Preston, UK
    Tried it more times than I can count.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 clook, Dec 19, 2003
  10. Marty

    Marty Well-Known Member

    Joined:
    Oct 10, 2001
    Messages:
    630
    Likes Received:
    1
    Trophy Points:
    318
    I discovered, that if you do not run suexec, you cannot run Apache's fileprotect. If you have enabled this once, there is a file on your system that has to be removed. I forget where this file was though, and what it's name was. This only applies if you do not run suexec.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 Marty, Dec 19, 2003
  11. clook

    clook Well-Known Member
    PartnerNOC

    Joined:
    Jun 9, 2002
    Messages:
    61
    Likes Received:
    1
    Trophy Points:
    306
    Location:
    Preston, UK
    suexec is running on all servers. The file you refer to is probably /var/cpanel/fileprotect which I know a number of scripts reference for things like dir permission settings. I suspect this frontpage issue may be related to this but cannot be sure.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #11 clook, Dec 19, 2003
  12. Marty

    Marty Well-Known Member

    Joined:
    Oct 10, 2001
    Messages:
    630
    Likes Received:
    1
    Trophy Points:
    318
    Clook,

    Yep, that was it, but if you are running suexec, then what I encountered has nothing to do with the problem you are having. Sorry I couldn't be of more help.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #12 Marty, Dec 19, 2003
(You must log in or sign up to post here.)
Loading...
Similar Threads - Frontpage nightmare
  1. web-hosting

    Lets encrypt icon missing in cpanel frontpage suddenly

    web-hosting, Jan 27, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    273
    cPanelMichael
    Jan 30, 2018
  2. Jesse Smith

    FrontPage security patch is disabled

    Jesse Smith, Nov 23, 2017, in forum: EasyApache
    Replies:
    1
    Views:
    348
    cPanelMichael
    Nov 29, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice