FrontPage security patch is disabled

Jesse Smith

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Dec 12, 2013
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Checking status spits out...

Apache server status for wor.domain.com

Failed to receive status information from Apache.
Unable to connect to local httpd server.


Trying to restart it spits out...

Home »Restart Services »HTTP Server (Apache) [Documentation]
Code:
Restarting Apache Web Server
Failed to find “configured -- resuming normal operations ” or “starts successfully! ” at /usr/local/cpanel/Cpanel/HttpUtils/ApRestart.pm line 420. Apache restart failed. Unable to load pid from pid file and no httpd process found in process list. If apache restart reported success but it failed soon after, it may be caused by oddities with mod_ssl.

You should run /usr/local/cpanel/scripts/ssl_crt_status as part of your troubleshooting process. Pass it --help for more details. Also be sure to examine apache's various log files. Apache Restart Output: Waiting for “httpd” to start ……warn [restartsrv_httpd] The system encountered an error while starting the “httpd” service with the command “/usr/local/apache/bin/apachectl start”: The subprocess reported error number 1 when it ended. …warn [restartsrv_httpd]

The system encountered an error while starting the “httpd” service with the command “/usr/local/apache/bin/apachectl start”: The subprocess reported error number 1 when it ended. …warn [restartsrv_httpd]

The system encountered an error while starting the “httpd” service with the command “/usr/local/apache/bin/apachectl start”: The subprocess reported error number 1 when it ended. …failed. Cpanel::Exception::Services::StartError Service Status Service Error (XID seueqq) The “httpd” service failed to start.

Startup Log Syntax error on line 329 of /usr/local/apache/conf/httpd.conf: SSLCertificateKeyFile takes one argument, SSL Server Private Key file (`/path/to/file' - PEM or DER encoded) Log Messages Syntax error on line 329 of /usr/local/apache/conf/httpd.conf: [Thu Nov 23 05:07:40 2017] [notice] Apache/2.2.34 (Unix) mod_ssl/2.2.34 OpenSSL/1.0.1e-fips DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 configured -- resuming normal operations [Thu Nov 23 05:07:40 2017] [error] Incorrect permissions on key directory "/usr/local/frontpage/version5.0/apache-fp" in FrontPageCheckup().

Until this problem is fixed, the FrontPage security patch is disabled and the FrontPage extensions may not work correctly. [Thu Nov 23 05:07:40 2017] [error] (2)No such file or directory: Can't clean stale key files from directory "/usr/local/frontpage/version5.0/apache-fp" in FrontPageCleanup(). httpd has failed.

Contact your system administrator if the service does not automagically recover. Log: [Thu Nov 23 05:18:19 2017]
[error] [client 172.56.44.82] File does not exist: /home/site4/public_html/404.shtml [Thu Nov 23 05:18:19 2017]
[error] [client 172.56.44.82] File does not exist: /home/site4/public_html/apple-touch-icon.png [Thu Nov 23 05:18:19 2017]
[error] [client 172.56.44.82] File does not exist: /home/site4/public_html/404.shtml [Thu Nov 23 05:18:20 2017]
[error] [client 172.56.44.82] File does not exist: /home/site4/public_html/favicon.ico [Thu Nov 23 05:18:20 2017]
[error] [client 172.56.44.82] File does not exist: /home/site4/public_html/404.shtml [Thu Nov 23 05:18:33 2017]
[error] [client 216.244.66.233] (103)Software caused connection abort: Failed to flush CGI output to client [Thu Nov 23 05:18:38 2017] [notice] SIGUSR1 received. Doing graceful restart Syntax error on line 329 of /usr/local/apache/conf/httpd.conf: SSLCertificateKeyFile takes one argument, SSL Server Private Key file (`/path/to/file' - PEM or DER encoded) [Thu Nov 23 05:18:38 2017]
[error] [client 216.244.66.228] (2)No such file or directory: unable to connect to cgi daemon after multiple tries: /home/site22/public_html/cgi-bin/apf-new/apf-new.cgi [Thu Nov 23 05:18:39 2017]
[error] [client 180.76.15.134] (2)No such file or directory: unable to connect to cgi daemon after multiple tries: /home/site22/public_html/cgi-bin/apf-new/apf-new.cgi
 
Last edited by a moderator:

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello,

It looks like you may have some legacy features enabled (e.g. FrontPage Extensions). Could you open a support ticket using the link in my signature so we can take a closer look and help ensure Apache is started?

Thank you.