ahwheelock

Well-Known Member
Nov 5, 2001
49
0
306
Several threads on the passthrough authentication thing, but we've been testing and doing trial and error on accounts having this problem, and have encountered an interesting situation that we though might help troubleshoot the remaining issues with this.

On a site having passthrough auth problems, we removed the content and started fresh.

Here’s what I had to do to get the site published using front page:

The root web published fine and the next 2 subwebs.
Then I got the dreaded user name and password prompt. I tried re-entering my password with no luck.
I uninstall front page extensions and reinstalled. Went back to the subweb that would not publish and it worked fine. Was able to publish the next 2 subweb ok. Then the same problem with the next one.

I continued the process of publishing 2 subwebs then reinstalling front page to publish the next 2 until all were published. What a pain!

Maybe that will help someone at cpanel understand and resolve the issue? It's an interesting find, yes?

cPanel.net Support Ticket Number:
 

rweiss

Well-Known Member
Aug 31, 2002
49
0
156
FrontPage Subweb Problems

This is the exact same thing that has been happening to one of our clients for the past few weeks!

I have an open ticket with DarkORB. They suggested re-installing the FP RPM and a few other things. We have removed /reinstalled FP extensions for the web, upgraded to Edge, etc. -- no help.

Anyone else experiencing this?

Let me know if you find a fix.

cPanel.net Support Ticket Number:
 

rpmws

Well-Known Member
Aug 14, 2001
1,822
9
318
back woods of NC, USA
Originally posted by ahwheelock
Several threads on the passthrough authentication thing, but we've been testing and doing trial and error on accounts having this problem, and have encountered an interesting situation that we though might help troubleshoot the remaining issues with this.

On a site having passthrough auth problems, we removed the content and started fresh.

Here’s what I had to do to get the site published using front page:

The root web published fine and the next 2 subwebs.
Then I got the dreaded user name and password prompt. I tried re-entering my password with no luck.
I uninstall front page extensions and reinstalled. Went back to the subweb that would not publish and it worked fine. Was able to publish the next 2 subweb ok. Then the same problem with the next one.

I continued the process of publishing 2 subwebs then reinstalling front page to publish the next 2 until all were published. What a pain!

Maybe that will help someone at cpanel understand and resolve the issue? It's an interesting find, yes?

cPanel.net Support Ticket Number:

Just verified .. exact same issue. couple customers driving me nuts for weeks!!

cPanel.net Support Ticket Number:
 

rweiss

Well-Known Member
Aug 31, 2002
49
0
156
Driving you nuts and asking me for refunds, despite our major attempts to solve these problems...

cPanel.net Support Ticket Number:
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
158
cPanel Access Level
DataCenter Provider
I've only seen one frontpage ticket in the last couple of days. If you have a ticket open about this, please post the number.

Note: Frontpage is broken in stable 82
cPanel.net Support Ticket Number:
 

rweiss

Well-Known Member
Aug 31, 2002
49
0
156
Nick,

Thanks for your response and concern. Not running 82-stable, running latest or near-latest EDGE because someone claimed that it fixed FrontPage issues and while I'm not normally one to upgrade to EDGE, I was fairly desperate :).

The ticket ID is 22709.

Sorry for not posting this earlier.

Thanks,
Russ

cPanel.net Support Ticket Number:
 

rweiss

Well-Known Member
Aug 31, 2002
49
0
156
Nick has investigated on my server and has fixed this. I believe an upgrade to any version should fix it. Nick can confirm.

cPanel.net Support Ticket Number:
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,051
1
343
problem with subwebs here too :( using "publish web" and selecting "changed pages" and "include subwebs". I am then prompted for a login name and password, with the message "This operation requires author permission for www.domain.com:80". I put in correct username and password and the login pops up again without letting me in.

Any help ?

cPanel.net Support Ticket Number:
 

fpuser

Registered
Aug 16, 2003
1
0
151
Originally posted by ahwheelock
Several threads on the passthrough authentication thing, but we've been testing and doing trial and error on accounts having this problem, and have encountered an interesting situation that we though might help troubleshoot the remaining issues with this.

On a site having passthrough auth problems, we removed the content and started fresh.

Here’s what I had to do to get the site published using front page:

The root web published fine and the next 2 subwebs.
Then I got the dreaded user name and password prompt. I tried re-entering my password with no luck.
I uninstall front page extensions and reinstalled. Went back to the subweb that would not publish and it worked fine. Was able to publish the next 2 subweb ok. Then the same problem with the next one.

I continued the process of publishing 2 subwebs then reinstalling front page to publish the next 2 until all were published. What a pain!

Maybe that will help someone at cpanel understand and resolve the issue? It's an interesting find, yes?

cPanel.net Support Ticket Number:

Have the same problem, but not sure un- and re-installing FP extensions are a good solution because we find we loose the themes and hence all formatting of the subwebs looks awful.

cPanel.net Support Ticket Number:

cPanel.net Support Ticket Number:
 

gofir

Member
Sep 5, 2003
5
0
151
Publishing subwebs require authentication even though permissions are not unique.
After publishing the main web it tries to publish the sub webs but stops at the authenticate window. The subwebs have the same permission as the main web. I’ve tried entering my ID and PW again to no avail. The window pops back up every time I submit the ID
and PW. I converted the subweb to a folder and renamed it starting with a CAP LETTER and subweb published ok, i.e., www.domainname.com/test to www.domainname.com/Test. However, all links to the newly named subweb are broken. Hoping for something soon on this one.

cPanel.net Support Ticket Number:
 

silvernetuk

Well-Known Member
Sep 2, 2002
311
0
166
United Kingdom
2nd and 3rd level Subwebs Issues still

Hi,

We have clients reporting of 2nd and 3rd level Subwebs Issues and we are running E14.

Regards,
Garry

cPanel.net Support Ticket Number: 22396
 

spcover

Registered
Sep 11, 2001
1
0
301
Same problem - client cannot access subweb.

My server is on release cPanel 7.4.2-R116.

Is that supposed to be one of the releases that is corrected? I gather not, because I'm still having the problem.


Sean

cPanel.net Support Ticket Number:
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
158
cPanel Access Level
DataCenter Provider
Originally posted by silvernetuk
Is anyone still having problems with subwebs in CPanel/WHM 8 ?

Regards,
Garry

cPanel.net Support Ticket Number:
We haven't seen many tickets about it and everyone I've talked to has said that its working fine.

cPanel.net Support Ticket Number:
 

kris1351

Well-Known Member
Apr 18, 2003
963
0
166
Lewisville, Tx
I have had a ticket in for 5 days with no resolve on FP being broken. With Eric working on it a cpl of times and someone else another. As of 8.5.0-E2 we are still broken.

cPanel.net Support Ticket Number: