The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Frustration @ my webhost

Discussion in 'General Discussion' started by WildWayz, Nov 3, 2001.

  1. WildWayz

    WildWayz Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    209
    Likes Received:
    0
    Trophy Points:
    16
    Don\'t you hate it when your webhost doesn\'t pay the Cpanel fees for the dedicated server you get from them?

    24hrs ago, I have been unable to access my server @ Plusweb/Serverhost. I have sent 5 emails to various support addresses @ the webhost and had no replies.

    I am considering saying to the host \"refund me my $70 for Cpanel and I will rent it directly from Burst\".

    As you can imagine I am very annoyed - I can\'t add new accounts nor can current clients access their control panel :(

    --James
     
  2. eva2000

    eva2000 Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    322
    Likes Received:
    10
    Trophy Points:
    18
    Location:
    Brisbane, Australia
    cPanel Access Level:
    Root Administrator
    Twitter:
    that ain\'t good at all.. hope you get your problems fixed soon
     
  3. WildWayz

    WildWayz Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    209
    Likes Received:
    0
    Trophy Points:
    16
    Hi ya George :)

    Yeah - 36 hours later, still no reply.

    --James
     
  4. asuservice

    asuservice Well-Known Member

    Joined:
    Oct 24, 2001
    Messages:
    85
    Likes Received:
    0
    Trophy Points:
    6
    You may want to think real hard about using Burst.Net for anything. I signed up for the CP/WHM license which they install on Monday.

    I have many problems and got a reply to my first message ... tried their fix ... didn\'t work. Phoned & Emailed repeatedly, entered additional info in the trouble ticket. I haven\'t heard from them since. Hour 42 & counting. :mad:

    You might want to talk to LiquidWeb ... I called them at 6pm MST and got to talk to a live person who was very helpful.
     
Loading...

Share This Page