We are having a very odd issue that I'm hoping someone can assist with. We are trying to connect via FTP and receiving a 530 error.
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Connected to 76.xxx.xxx.xxx.
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 2 of 50 allowed.
220-Local time is now 17:31. Server port: 21.
220 You will be disconnected after 15 minutes of inactivity.
User (76.12.155.160
none)): chrisamy
331 User chrisamy OK. Password required
Password:
530 Login authentication failed
Login failed.
ftp>
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When trying to change the password via the FTP Manager in WHM I get the message..
Changing the password for the main ftp account will also change the account password. If you still wish to proceed, please use the Change Password Tool.
So I click the link to the Password Tool and try changing the password there. This yields the following message.
"Sorry the password cannot be changed in this demo."
I tried creating a new FTP account in WHM, though cpanel says it was created successfully it does not show up in the FTP list.
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Account created successfully.
Settings
* FTP Username: [email protected]
* Password: xxxxxx
* FTP Server: ftp.chrisandamyadventures.com
* FTP Server Port: 21
* Quota: unlimited MB
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I can change the password via the list account screen
Results of Password Change
The password for chrisamy has been changed.
Changing password for chrisamy
Password for chrisamy has been changed
Updating ftp passwords for chrisamy
Ftp password files updated.
Ftp vhost passwords synced
The following service passwords were changed: system , ftp , mail , mySQL , FrontPage.
FTP still does not work, still get a 530 error
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The login information is working fine with SFTP on port 22.
I have tried synching the passwords atleast 10x.
I ran a forced upgrade on cpanel which did not change anything
I ran a forced upgrade on pure-ftp which did not change anything
I switched from pure-ftp to pro-ftp which did not change anything
Any ideas?
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Connected to 76.xxx.xxx.xxx.
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 2 of 50 allowed.
220-Local time is now 17:31. Server port: 21.
220 You will be disconnected after 15 minutes of inactivity.
User (76.12.155.160
331 User chrisamy OK. Password required
Password:
530 Login authentication failed
Login failed.
ftp>
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
When trying to change the password via the FTP Manager in WHM I get the message..
Changing the password for the main ftp account will also change the account password. If you still wish to proceed, please use the Change Password Tool.
So I click the link to the Password Tool and try changing the password there. This yields the following message.
"Sorry the password cannot be changed in this demo."
I tried creating a new FTP account in WHM, though cpanel says it was created successfully it does not show up in the FTP list.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Account created successfully.
Settings
* FTP Username: [email protected]
* Password: xxxxxx
* FTP Server: ftp.chrisandamyadventures.com
* FTP Server Port: 21
* Quota: unlimited MB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
I can change the password via the list account screen
Results of Password Change
The password for chrisamy has been changed.
Changing password for chrisamy
Password for chrisamy has been changed
Updating ftp passwords for chrisamy
Ftp password files updated.
Ftp vhost passwords synced
The following service passwords were changed: system , ftp , mail , mySQL , FrontPage.
FTP still does not work, still get a 530 error
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The login information is working fine with SFTP on port 22.
I have tried synching the passwords atleast 10x.
I ran a forced upgrade on cpanel which did not change anything
I ran a forced upgrade on pure-ftp which did not change anything
I switched from pure-ftp to pro-ftp which did not change anything
Any ideas?