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FTP Access for additional accounts on Reseller Shared IP

Discussion in 'General Discussion' started by MattF, Sep 24, 2002.

  1. MattF

    MattF Active Member

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    I have a reseller who has his own static IP and all name-based accounts for the reseller as setup on his static IP.

    It works fine via http. But he cannot log on to additional accounts via FTP. By default ftp.&domain&.com will point to his static IP of course. Additional accounts can only gain FTP access by using the servers root domain/ip.

    eg.
    ftp ftp.additionaldomain1.com
    username:&newuser&
    enter password: &password&
    logon failed.

    ftp ftp.hostingserver.com
    username:&newuser&
    enter password:&password&
    success

    Is this a bug?
     
  2. voxtreme-matt

    voxtreme-matt Well-Known Member

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    We have had exactly the same problem and I have been trying to tell Nick about it since Saturday.

    Can we get a fix URGENTLY?
     
  3. bdraco

    bdraco Guest

    [quote:aa47613dc1][i:aa47613dc1]Originally posted by voxtreme-matt[/i:aa47613dc1]

    We have had exactly the same problem and I have been trying to tell Nick about it since Saturday.

    Can we get a fix URGENTLY?[/quote:aa47613dc1]

    fixed after an update to any newer build.
     
  4. MattF

    MattF Active Member

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    The problem still exists.
     
  5. voxtreme-matt

    voxtreme-matt Well-Known Member

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    Yep, we still have the problem too Nick. Looking forward to getting it fixed for good.

    Matt
     
  6. TomB

    TomB Member

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    Has this issue been fixed yet?

    Thanks,
     
  7. techark

    techark Well-Known Member

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    For a quick fix

    Edit the DNS zone, to make FTP IP address match the site IP by default it still sets it up on the server shared IP.
     
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