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FTP access problem

Discussion in 'General Discussion' started by busterkat, May 7, 2013.

  1. busterkat

    busterkat Active Member

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    My users are being denied ftp access. The Root account works fine.

    Please, any help is appreciated.

    Thank you.

    REDHAT Enterprise 6.4 x86_64 standard – server1
    WHM 11.36.1 (build 5)
    Apache 2.2.24
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Not enough details. Any errors when trying to login? Try logging in as a user and then check this log:
    /var/log/messages
     
  3. Veeble-Adam

    Veeble-Adam Active Member

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    Hope you have created the FTP accounts as mentioned here FTP Accounts

    More details might help to find a better solution.
     
  4. busterkat

    busterkat Active Member

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    var/log/messages has not updated since 4/5.

    Upon further investigation, the user accounts work OK via cpanel. They work OK via ftp clients. They do not work via Dreamweaver.

    I turned off cpHulk just in case. No effect.

    WHM Home »Account Functions »Raw FTP Log Download "The requested log file for the domain zzzz is empty."
     
  5. fcastro86

    fcastro86 Member

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    I would suggest to:

    login to the server using ssh
    Go to /var/log

    do a tail -f *

    and then try to login using ftp. Then you can check any error and work from there.
     
  6. busterkat

    busterkat Active Member

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    According to Adobe community, Limitations with website hosting servers using Adobe Contribute and Dreamweaver

    How would I do this?

    Dreamweaver users have advised that they can connect using ftp but not with sftp. How can I fix that?

    Messages file
    What am I looking for?

    Code:
    root@server1 [/var/log]# tail -f messages
    May 12 13:39:36 server1 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    May 12 13:39:37 server1 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__tTAhA5kKBKhhRVEfbNZM6BKf28fuCscysBHvTjvHRmoKnuFKrcX629NWX4yYsMf_ is now logged in
    May 12 13:39:37 server1 pure-ftpd: (__cpanel__service__auth__ftpd__tTAhA5kKBKhhRVEfbNZM6BKf28fuCscysBHvTjvHRmoKnuFKrcX629NWX4yYsMf_@127.0.0.1) [INFO] Logout.
    May 12 13:42:48 server1 auditd[2379]: Audit daemon rotating log files
     
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