- Feb 19, 2021
- cPanel Access Level
- Website Owner
So I created an FTP account but nowhere can I see the actual FTP address, which isn't that helpful. How do I know what the FTP address is??
Many thanks. Well the web editor that I use has a built-in FTP client that needs an FTP address like ftp://ftp.subdomainname.domainname.com/directoryname, although it actually gives an example like ftp://ftp.domainname.com/directoryname. Reason why I included 'subdomain' is because I will be using a subdomain... Anyway, the ftp address needs to be like this. Why doesn't cPanel show ftp addresses with that format?If you are connecting to the server with an FTP client, it will accept the connection no matter what you use. You can use the IP address or domain name and the FTP service will respond normally.
It's not recommended to use browser-based FTP unless you absolutely have to. For example, when trying to navigate to "ftp://cpanelusername:[email protected]/" in Firefox, it asks you what FTP client you would like to use to open the URL.
Thanks again for helping. To be honest I don't know if the built-in FTP client is browser-based or not, but it will only accept FTP addresses like ftp://ftp.subdomainname.domainname.com/directoryname - they have a forum and I checked... So I don't know what to do now. Why doesn't cPanel simply show the ftp address?I don't think we show it because so few people use a browser-based client. You can always manually type it in like my example though and see if that lets you connect.
Ok point taken, many thanks for that. In truth I didn't realise that ftp addresses can be formatted differently, so that's why I was panicking a bitAs you've seen, the address can be formatted differently depending on the application. Showing one option in the interface would just add confusion, and there's no way to list all possible formats how it can be used.
My honest recommendation? Just try it - type it in manually and see if it works with the application. If not, it would be best to reach out to the creator of the application because the addresses as I formatted it do work on a cPanel server by default.
Sorry for late reply... It's an FTP client built-in to the web editor that I use called RocketCake.There's really no such thing as an "FTP address" - let's start with something more basic: what application are you using to try and make the FTP connection?
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