FTP Account Manager not showing in cPanel

Sep 5, 2015
14
1
3
India
cPanel Access Level
Root Administrator
hi,

i cant see the FTP Account Manager in cPanel.

I have checked in WHM, it is enabled.

Packages -> Feature Manager - > Edit feature List -> default

FTP Account Manager is enabled.

but i cant see it in cPanel.
how to create a ftp account??
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

The "FTP Accounts" option is under the "Files" section. Could you post a screenshot of what you see on the cPanel interface?

Also, use "WHM >> Packages >> Edit A Package" to verify a feature list with FTP Account Manager enabled is associated with the package assigned to the account.

Thank you.
 

Infopro

Well-Known Member
May 20, 2003
17,113
507
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Are you sure it's enabled in the Features list for the Package that account uses? You can see it enabled here in my Features list:
ftpaccntsfmlwhm.png

Here you can see it in the Files section of Paper Lantern:
ftpaccntscPPL.png

And here it is in the Retro style:

ftpaccntscP.png


What version of cPanel is your server running?