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FTP account

Discussion in 'General Discussion' started by HappyBandit76, May 27, 2011.

  1. HappyBandit76

    HappyBandit76 Registered

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    Hi I am fairly new to cpanel but what I am wanting to do is setup an ftp account which I have successfully done but when I try to test the login by typing in the account in my web browser eg

    ftp://account@hostname.com.au

    I get prompted for a username and password. When I attempt to enter the username and password for the account I just setup it doesnt work. However if I put in my main account and password (special account) then it lets me in. Obviously though I dont want the public to know my username and password as its the same as my cpanel access password. How do I go about this. I would have thought that the username and password prompted for would be from the account I just setup???

    Cheers
     
    #1 HappyBandit76, May 27, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    #2 cPanelTristan, May 27, 2011
  3. HappyBandit76

    HappyBandit76 Registered

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    Yep already tested it on there....the problem is not the testing per se it's having the same password for the account. I dont understand why when you setup and ftp account it asks you to create a password (which I did and different to my main password) and yet when you go to put the ftp account in the browser to access it it prompts you for the main password not the password for the account I just created!!!???
     
    #3 HappyBandit76, May 27, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Are you entering username@domain.com for the username for the FTP user? Any created FTP user who isn't the main cPanel account must have @domain.com after the username. Please replace domain.com with the domain name of the account.
     
    #4 cPanelTristan, May 27, 2011
  5. HappyBandit76

    HappyBandit76 Registered

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    Ok here is a screenshot of my ftp accounts so this might help you a bit!

    ftpsite.jpg
     
    #5 HappyBandit76, May 27, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    The username that you would enter when it prompts for a username would be song@mediasensations.com.au and then the password for that created FTP account. Again, I would suggest testing this in FileZilla for the username and password rather than a browser. FTP is really intended to be used in FTP clients rather than being targetted toward browser-based activity.
     
    #6 cPanelTristan, May 27, 2011
  7. seventhson

    seventhson Registered

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    What ftp client software are you using? Try with Total Commander.
     
    #7 seventhson, Jun 1, 2011
  8. seemovies

    seemovies Registered

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    Thank you very much.
     
    #8 seemovies, Jun 2, 2011
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