The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

FTP account

Discussion in 'General Discussion' started by HappyBandit76, May 27, 2011.

  1. HappyBandit76

    HappyBandit76 Registered

    Joined:
    May 27, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Hi I am fairly new to cpanel but what I am wanting to do is setup an ftp account which I have successfully done but when I try to test the login by typing in the account in my web browser eg

    ftp://account@hostname.com.au

    I get prompted for a username and password. When I attempt to enter the username and password for the account I just setup it doesnt work. However if I put in my main account and password (special account) then it lets me in. Obviously though I dont want the public to know my username and password as its the same as my cpanel access password. How do I go about this. I would have thought that the username and password prompted for would be from the account I just setup???

    Cheers
     
    #1 HappyBandit76, May 27, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    26
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    #2 cPanelTristan, May 27, 2011
  3. HappyBandit76

    HappyBandit76 Registered

    Joined:
    May 27, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Yep already tested it on there....the problem is not the testing per se it's having the same password for the account. I dont understand why when you setup and ftp account it asks you to create a password (which I did and different to my main password) and yet when you go to put the ftp account in the browser to access it it prompts you for the main password not the password for the account I just created!!!???
     
    #3 HappyBandit76, May 27, 2011
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    26
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Are you entering username@domain.com for the username for the FTP user? Any created FTP user who isn't the main cPanel account must have @domain.com after the username. Please replace domain.com with the domain name of the account.
     
    #4 cPanelTristan, May 27, 2011
  5. HappyBandit76

    HappyBandit76 Registered

    Joined:
    May 27, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Ok here is a screenshot of my ftp accounts so this might help you a bit!

    ftpsite.jpg
     
    #5 HappyBandit76, May 27, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    26
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    The username that you would enter when it prompts for a username would be song@mediasensations.com.au and then the password for that created FTP account. Again, I would suggest testing this in FileZilla for the username and password rather than a browser. FTP is really intended to be used in FTP clients rather than being targetted toward browser-based activity.
     
    #6 cPanelTristan, May 27, 2011
  7. seventhson

    seventhson Registered

    Joined:
    Jun 1, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    What ftp client software are you using? Try with Total Commander.
     
    #7 seventhson, Jun 1, 2011
  8. seemovies

    seemovies Registered

    Joined:
    Jun 2, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Thank you very much.
     
    #8 seemovies, Jun 2, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - account
  1. Nirjonadda

    Remote Root Account Transfer

    Nirjonadda, Aug 21, 2017 at 8:35 AM, in forum: General Discussion
    Replies:
    3
    Views:
    35
    cPanelMichael
    Aug 22, 2017 at 11:11 AM
  2. electric

    Add ability to "do not delete dns" when terminating reseller and their accounts.

    electric, Aug 20, 2017 at 4:39 PM, in forum: General Discussion
    Replies:
    1
    Views:
    39
    cPanelMichael
    Aug 21, 2017 at 12:49 PM
  3. gullableJoe

    Unable to generate AutoSSL for accounts

    gullableJoe, Aug 17, 2017 at 6:20 PM, in forum: Security
    Replies:
    1
    Views:
    54
    cPanelMichael
    Aug 18, 2017 at 11:24 AM
  4. M001

    Accessing webdisk under a subaccount?

    M001, Aug 16, 2017 at 10:44 AM, in forum: General Discussion
    Replies:
    1
    Views:
    37
    cPanelMichael
    Aug 16, 2017 at 10:49 AM
  5. antiqued4

    Identify account sending spam?

    antiqued4, Aug 14, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    62
    cPanelMichael
    Aug 14, 2017

Share This Page