SplashHost.com

Well-Known Member
Aug 12, 2001
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Hello ocassionally i get emails from customers saying that all their ftp accounts just dissapeared. Has anyone had reports of the same happening on their servers?
 

jumpdomain

Well-Known Member
Aug 12, 2001
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Yes, we have had this happen also... Though I have not been able to reproduce what is causing it.

Is this happening on accounts that have similar FTP usernames such as username and username1? That is the only thing I have found in common when this happens.
 

Tom Pyles

Well-Known Member
Apr 26, 2002
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Have not seen it with FTP, however, one user reported this happened to his e-mail accounts. Still haven't figured out what caused it.