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FTP accounts not in cPanel

Discussion in 'General Discussion' started by NomadSmOkEr, May 18, 2012.

  1. NomadSmOkEr

    NomadSmOkEr Registered

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    Hello,

    I am having some simple issues maybe someone can help me with.

    I am trying to set up an FTP account for my new ipboard forum, however the ftp accounts button in the files section is missing from my cpanel.

    in the files section is only backups, file managers, and disk space usage.

    How can I add the ftp buttons? Is this an issue on the ipBoard side? any help would be greatly appreciated!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Sounds as though your Hosting Provider has the option for Addon FTP accounts disabled in Feature Manager. (FTP Account Manager)
    Or, your Package does not allow for additional FTP accounts. Just guessing of course. You might do better to contact your Hosting Provider and ask them about this, as only they know what your Package comes with, or not.

    Might I ask why you need an additional FTP account to setup a new forum? You should be able to setup a new forum without of course and is why I'm asking.
     
  3. NomadSmOkEr

    NomadSmOkEr Registered

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    got the issue resolved on the ipboard side.

    didnt know that I could login to ftp with cpanel login info...

    just needed ftp access to upload files / folders... life is good now
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Good news then. Good luck with the new forum!
     
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