FTP accounts only in active mode

wouters

Member
Aug 10, 2015
6
0
1
amsterdam
cPanel Access Level
Root Administrator
He there,

I'm probably doing something wrong but i can't seem to figure out what. If i create a cpanel account in whm and log in to ftp everything works as expected. But if i create an ftp user via the cpanel within this account i can't login via sftp and only in active mode.

Anyone know what can cause this behaviour?

Thanks!
W
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
160
168
New Jersey
cPanel Access Level
DataCenter Provider
Hello,

SFTP uses the SSH protocol, you can only use SFTP with the cPanel user since the cPanel user is an actual linux user which is what SSH uses to authenticate with. The other FTP accounts are just virtual accounts created within PureFTP that are not actual linux users.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463