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FTP and Backupbuddy Issues

Discussion in 'General Discussion' started by Dirk_Schmid, Nov 1, 2014.

  1. Dirk_Schmid

    Dirk_Schmid Registered

    Joined:
    Nov 1, 2014
    Messages:
    3
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    Location:
    Koblenz, Germany
    cPanel Access Level:
    Root Administrator
    Hi,

    I've set up a whm/cpanel server with centos and used the normal config.

    I've already transfered accounts from my old cpanel server to the new one which works fine.

    But I now found some errors which are really critical:

    1. I can connect through ftp. Browse the folders, but can't do any changes or upload new files. My FTP Clients show simply connection refused errors.

    The log (cat /var/log/messages ) is only showing up connection information like this:

    Code:
    Nov  1 08:42:07 vs1 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Nov  1 08:42:08 vs1 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__e3NSSNlVcXjasqUJegg4OhyTBoh4a8i1WjeWeCo4S2yIQ2RftsDdS7pKGZol2JFz is now logged in
    Nov  1 08:42:08 vs1 pure-ftpd: (__cpanel__service__auth__ftpd__e3NSSNlVcXjasqUJegg4OhyTBoh4a8i1WjeWeCo4S2yIQ2RftsDdS7pKGZol2JFz@127.0.0.1) [INFO] Logout.
    Nov  1 08:47:05 vs1 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Nov  1 08:47:06 vs1 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__drqZW5S8aTfj38QYq9wnWNEEVjciUNtRWahMvCB7JE7mWb8CljWs19EwZ0Ydy7hH is now logged in
    Nov  1 08:47:06 vs1 pure-ftpd: (__cpanel__service__auth__ftpd__drqZW5S8aTfj38QYq9wnWNEEVjciUNtRWahMvCB7JE7mWb8CljWs19EwZ0Ydy7hH@127.0.0.1) [INFO] Logout.
    Nov  1 08:47:56 vs1 pure-ftpd: (?@146.60.122.3) [INFO] New connection from 146.60.122.3
    Nov  1 08:47:56 vs1 pure-ftpd: (?@146.60.122.3) [INFO] balanceb is now logged in
    As you can see on this screenshot: /http://screencast.com/t/56RaRv3TFvc I'm connected with the correct username.

    2. I've created a new account and uploaded a backupbuddy (wordpress plugin) backup file and it's script importbuddy.php - I used wget to accomplish that because ftp is not working. I've copied the files in the web root directory of the account and used chmod and chgrp to match the account owners profile.

    When I've opend up the importbuddy script I have to enter a password. On the new cpanel server the script says the password is wrong - on the other cpanel server it's working fine. Also on the new cpnel server the images are not showing up when I launch the importbuddy.php file (2 small logos).

    ----------

    Nothing is showing up in the logs. Very strange - Somebody has an idea what can cause this errors?

    Thanks,
    Dirk
     
  2. Sys Admin

    Sys Admin Well-Known Member

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    Try to reset the main cpanel account password or try to execute this via SSH:

    /scripts/ftpupdate
     
  3. Dirk_Schmid

    Dirk_Schmid Registered

    Joined:
    Nov 1, 2014
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    Location:
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    cPanel Access Level:
    Root Administrator
    I've tested it out but still the same problem. I also got an email several nights that cpanel update hangs. It says the following:

    Code:
    /usr/local/cpanel/scripts/upcp was running as pid '4096' for longer than 6 hours. cPanel will kill this process and run a new upcp in its place.
    When I run it manually ( /usr/local/cpanel/scripts/upcp ) it just runs fine. Here is the output:

    Code:
    ---------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (12668) at Sun Nov  2 07:56:19 2014
    [20141102.075619]   Detected cron=0 (SSH connection detected)
    [20141102.075619]   1% complete
    [20141102.075619]   Running Standardized hooks
    [20141102.075619]   2% complete
    [20141102.075619]   mtime on upcp is 1413932795 (Tue Oct 21 23:06:35 2014)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow (12670) at Sun Nov  2 07:56:19 2014
    [20141102.075619]   Detected version '11.44.1.19' from version file.
    [20141102.075619]   Using mirror '91.121.124.18' for host 'httpupdate.cpanel.net'.
    [20141102.075619]   Target version set to '11.44.1.19'
    [20141102.075619]   Up to date (11.44.1.19)
    => Log closed Sun Nov  2 07:56:19 2014
    [20141102.075619]   17% complete
    => Log closed Sun Nov  2 07:56:19 2014
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/maintenance (12673) at Sun Nov  2 07:56:20 2014
    [20141102.075620]   21% complete
    [20141102.075620]   Purging cpupdate.conf of invalid entries
    [20141102.075620]   Processing: Assuring needed symlinks in 3rdparty/bin are in place.
    [20141102.075620]    - Processing command `/usr/local/cpanel/scripts/link_3rdparty_binaries`
    [20141102.075620]   Processing: Setting clock
    [20141102.075620]    - Processing command `/usr/local/cpanel/scripts/rdate`
    [20141102.075620]   22% complete
    [20141102.075620]   Processing: Checking for immutable files
    [20141102.075620]    - Processing command `/usr/local/cpanel/scripts/check_immutable_files`
    [20141102.075620]      [12677] Not testing for immutable files, because the test was last run approximately one day ago (less than 10 days)
    [20141102.075620]   23% complete
    [20141102.075620]   Processing: Checking CloudLinux installation
    [20141102.075620]    - Processing command `/usr/local/cpanel/bin/cloudlinux_update`
    [20141102.075620]   Processing: Checking for corrupt my.cnf and fixing if needed
    [20141102.075620]    - Processing command `/usr/local/cpanel/scripts/autorepair mysqlconfopenfileslimit`
    [20141102.075620]      [12679] Requesting script ... Done
    [20141102.075620]      [12679] Auto Repair is running......Auto Repair is done.
    [20141102.075620]   Processing: Updating system packages
    [20141102.075620]    - Processing command `/usr/local/cpanel/scripts/rpmup`
    [20141102.075620]      [12681] checkyum version 21.1
    [20141102.075622]      [12681] Loaded plugins: fastestmirror, presto
    [20141102.075622]      [12681] Setting up Update Process
    [20141102.075622]      [12681] Loading mirror speeds from cached hostfile
    [20141102.075623]      [12681]  * base: ftp.heanet.ie
    [20141102.075623]      [12681]  * extras: ftp.heanet.ie
    [20141102.075623]      [12681]  * updates: ftp.heanet.ie
    [20141102.075624]      [12681] No Packages marked for Update
    [20141102.075624]      [12681] checkyum version 21.1
    [20141102.075624]   28% complete
    [20141102.075624]    - Processing command `/usr/local/cpanel/scripts/sysup`
    [20141102.075626]      [12695]   All Needed RPMS are installed.
    [20141102.075626]   29% complete
    [20141102.075626]   Processing: Running platform specific optimizations
    [20141102.075626]    - Processing command `/usr/local/cpanel/scripts/vps_optimizer`
    [20141102.075626]   30% complete
    [20141102.075626]   Processing: Checking for a valid C Compiler.
    [20141102.075626]    - Processing command `/usr/local/cpanel/scripts/checkccompiler`
    [20141102.075626]      [12700] C compiler (/usr/bin/gcc) OK
    [20141102.075626]      [12700] Tuned C compiler not available because it is not enabled
    [20141102.075626]   Processing: Ensuring locale databases are up to date
    [20141102.075626]    - Processing command `/usr/local/cpanel/bin/build_locale_databases --quiet`
    [20141102.075631]   31% complete
    [20141102.075631]   Processing: Migrating feature lists to current version (if needed)
    [20141102.075631]    - Processing command `/usr/local/cpanel/bin/migrate_all_feature_lists_to_current`
    [20141102.075631]      [12796] Migrated 0 feature list(s)
    [20141102.075631]   Processing: Enforcing maildir=1 to assure we are not in mbox mode.
    [20141102.075631]    - Processing command `/usr/local/cpanel/bin/force_maildir`
    [20141102.075631]   Processing: Checking for main IP changes
    [20141102.075631]    - Processing command `/usr/local/cpanel/scripts/mainipcheck`
    [20141102.075632]   Processing: Validating cPanel system users
    [20141102.075632]    - Processing command `/usr/local/cpanel/scripts/checkusers`
    [20141102.075632]      [12799] Homedir: /var/cpanel/userhomes/cpanel
    [20141102.075632]   32% complete
    [20141102.075632]   Processing: Making sure /var/cpanel/sysinfo.conf is present
    [20141102.075632]    - Processing command `/usr/local/cpanel/scripts/gensysinfo`
    [20141102.075632]   33% complete
    [20141102.075632]   Processing: Setting up IP aliases startup
    [20141102.075632]    - Processing command `/usr/local/cpanel/whostmgr/bin/setupipaliases`
    [20141102.075632]      [12804] enable was successful
    [20141102.075632]    - Processing command `/usr/local/cpanel/scripts/cpservice ipaliases enable 35`
    [20141102.075632]      [12813] enable was successful
    [20141102.075632]   34% complete
    [20141102.075632]   Processing: Checking cPanel RPMs
    [20141102.075632]    - Processing command `/usr/local/cpanel/scripts/check_cpanel_rpms --list-only --long-list --notify`
    [20141102.075702]   35% complete
    [20141102.075702]   Processing: Running env auto repair
    [20141102.075702]    - Processing command `/usr/local/cpanel/scripts/vzzo-fixer`
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/quota_auto_fix`
    [20141102.075703]      [12848] quota test: check passed
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/clear_orphaned_virtfs_mounts --inactiveonly`
    [20141102.075703]   Processing: Cleaning up orphaned filesystem quotas
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/cleanquotas`
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/autorepair autorepair`
    [20141102.075703]      [12854] Requesting script ... Done
    [20141102.075703]      [12854] Auto Repair is running...Running Auto Repair routines
    [20141102.075703]      [12854] Finished running Auto Repair routines
    [20141102.075703]      [12854] ...Auto Repair is done.
    [20141102.075703]   36% complete
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/cleanupcheck`
    [20141102.075703]   37% complete
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/purge_old_config_caches`
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/cleansessions`
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/checkbashshell`
    [20141102.075703]   38% complete
    [20141102.075703]   Setting up cronjobs
    [20141102.075703]   Setting Up update_db_cache Crontab
    [20141102.075703]   Setting Up update_maiman_cache Crontab
    [20141102.075703]   Setting Up optimizefs Crontab
    [20141102.075703]   Setting Up dcpumon Crontab
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/dnsqueuecron`
    [20141102.075703]   39% complete
    [20141102.075703]   Processing: Updating services and databases
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/findphpversion`
    [20141102.075703]      [12869] PHP version file is up to date
    [20141102.075703]    - Processing command `/usr/local/cpanel/scripts/checkerrorlogsafe`
    [20141102.075704]   40% complete
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/listcheck`
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/checkfpkey`
    [20141102.075704]   41% complete
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/ftpquotacheck`
    [20141102.075704]      [12873] Ftp Quota Check v1.8
    [20141102.075704]      [12873] [ftpquotacheck] Setting I/O priority to reduce system load: best-effort: prio 6
    [20141102.075704]      [12873] Updating fieberuser: ...Done
    [20141102.075704]      [12873] Updating abnehmadmin: ...Done
    [20141102.075704]      [12873] Updating recumbad: ...Done
    [20141102.075704]      [12873] Updating malerhom: ...Done
    [20141102.075704]      [12873] Updating nandoo101: ...Done
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/updateuserdomains`
    [20141102.075704]   42% complete
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/build_maxemails_config`
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/updateuserdatacache --force`
    [20141102.075704]   43% complete
    [20141102.075704]   Processing: Running various cleanup scripts
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/resetmailmanurls`
    [20141102.075704]   44% complete
    [20141102.075704]   Processing: Checking MySQL to ensure we can connect
    [20141102.075704]    - Processing command `/usr/local/cpanel/scripts/mysqlconnectioncheck`
    [20141102.075705]   Processing: Checking PostgreSQL to ensure we can connect
    [20141102.075705]    - Processing command `/usr/local/cpanel/bin/postgrescheck --check-auth --reset-pass-on-fail`
    [20141102.075705]      [12882] 0
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/disable_unused_xinetd`
    [20141102.075705]   45% complete
    [20141102.075705]   46% complete
    [20141102.075705]   Processing: Running sanity checks and notifications
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/chkpaths`
    [20141102.075705]   47% complete
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/hackcheck`
    [20141102.075705]      [12886] Locking password for user daemon.
    [20141102.075705]      [12886] passwd: Success
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/oopscheck`
    [20141102.075705]   48% complete
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/fixetchosts`
    [20141102.075705]   49% complete
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/quotacheck`
    [20141102.075705]      [12893] [quotacheck] Setting I/O priority to reduce system load: best-effort: prio 6
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/email_archive_maintenance`
    [20141102.075705]    - Processing command `/usr/local/cpanel/scripts/expunge_expired_transfer_sessions`
    [20141102.075706]    - Processing command `/usr/local/cpanel/scripts/smartcheck`
    [20141102.075706]   50% complete
    [20141102.075706]    - Processing command `/usr/local/cpanel/scripts/compilerscheck`
    [20141102.075706]    - Processing command `/usr/local/cpanel/scripts/updatephpconf`
    [20141102.075706]    - Processing command `/usr/local/cpanel/scripts/check_mount_procfs`
    [20141102.075706]      [12904] Use of uninitialized value in pattern match (m//) at /usr/local/cpanel/scripts/check_mount_procfs line 44.
    [20141102.075706]    - Processing command `/usr/local/cpanel/scripts/setup_whmxfer_db`
    [20141102.075706]      [12911] setup_whmxfer_db: database schema is up to date.
    [20141102.075706]    - Processing command `/usr/local/cpanel/bin/checkallsslcerts`
    [20141102.075706]   51% complete
    [20141102.075706]   Processing: Updating email whitelists
    [20141102.075706]    - Processing command `/usr/local/cpanel/bin/rim_bis_update --quiet`
    [20141102.075707]   Processing: Purging old comet files
    [20141102.075707]    - Processing command `/usr/local/cpanel/bin/purge_dead_comet_files --quiet`
    [20141102.075707]   56% complete
    [20141102.075707]   57% complete
    [20141102.075707]   Processing: Updating SpamAssassin rules
    [20141102.075707]    - Processing command `/usr/local/cpanel/scripts/sa-update_wrapper`
    [20141102.075707]      [12938] Running sa-update (/usr/local/cpanel/3rdparty/perl/514/bin/sa-update).....Nov  2 07:57:07.419 [12939] dbg: logger: adding facilities: all
    [20141102.075707]      [12938] Nov  2 07:57:07.419 [12939] dbg: logger: logging level is DBG
    [20141102.075707]      [12938] Nov  2 07:57:07.420 [12939] dbg: generic: SpamAssassin version 3.3.2
    [20141102.075707]      [12938] Nov  2 07:57:07.420 [12939] dbg: generic: Perl 5.014003, PREFIX=/usr/local/cpanel/3rdparty/perl/514/lib64/perl5, DEF_RULES_DIR=/usr/share/spamassassin, LOCAL_RULES_DIR=/etc/mail/spamassassin, LOCAL_STATE_DIR=/var/lib/spamassassin
    [20141102.075707]      [12938] Nov  2 07:57:07.420 [12939] dbg: config: timing enabled
    [20141102.075707]      [12938] Nov  2 07:57:07.420 [12939] dbg: config: score set 0 chosen.
    [20141102.075707]      [12938] Nov  2 07:57:07.428 [12939] dbg: dns: is Net::DNS::Resolver available? yes
    [20141102.075707]      [12938] Nov  2 07:57:07.428 [12939] dbg: dns: Net::DNS version: 0.68
    [20141102.075707]      [12938] Nov  2 07:57:07.428 [12939] dbg: generic: sa-update version svn917659
    [20141102.075707]      [12938] Nov  2 07:57:07.428 [12939] dbg: generic: using update directory: /var/lib/spamassassin/3.003002
    [20141102.075707]      [12938] Nov  2 07:57:07.564 [12939] dbg: diag: perl platform: 5.014003 linux
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Digest::SHA1, version 2.13
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: HTML::Parser, version 3.69
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Net::DNS, version 0.68
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: NetAddr::IP, version 4.062
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Time::HiRes, version 1.9725
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Archive::Tar, version 1.88
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: IO::Zlib, version 1.10
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Digest::SHA1, version 2.13
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: MIME::Base64, version 3.13
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: DB_File, version 1.826
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Net::SMTP, version 2.33
    [20141102.075707]      [12938] Nov  2 07:57:07.565 [12939] dbg: diag: [...] module installed: Mail::SPF, version 2.008
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: IP::Country::Fast, version 604.001
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: Razor2::Client::Agent, version 2.83
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: Net::Ident, version 1.23
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: IO::Socket::INET6, version 2.69
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: IO::Socket::SSL, version 1.76
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: Compress::Zlib, version 2.052
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: Mail::DKIM, version 0.39
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: DBI, version 1.622
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: Getopt::Long, version 2.38
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: LWP::UserAgent, version 6.04
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: HTTP::Date, version 6.02
    [20141102.075707]      [12938] Nov  2 07:57:07.566 [12939] dbg: diag: [...] module installed: Encode::Detect, version 1.01
    [20141102.075707]      [12938] Nov  2 07:57:07.567 [12939] dbg: gpg: Searching for 'gpg'
    [20141102.075707]      [12938] Nov  2 07:57:07.567 [12939] dbg: util: current PATH is: /usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/sbin:/usr/sbin:/usr/bin:/bin:/usr/local/bin:/sbin:/usr/sbin:/usr/bin:/bin:/usr/local/bin
    [20141102.075707]      [12938] Nov  2 07:57:07.567 [12939] dbg: util: executable for gpg was found at /usr/bin/gpg
    [20141102.075707]      [12938] Nov  2 07:57:07.567 [12939] dbg: gpg: found /usr/bin/gpg
    [20141102.075707]      [12938] Nov  2 07:57:07.568 [12939] dbg: gpg: release trusted key id list: 5E541DC959CB8BAC7C78DFDC4056A61A5244EC45 26C900A46DD40CD5AD24F6D7DEE01987265FA05B 0C2B1D7175B852C64B3CDC716C55397824F434CE
    [20141102.075707]      [12938] Nov  2 07:57:07.572 [12939] dbg: channel: attempting channel updates.spamassassin.org
    [20141102.075707]      [12938] Nov  2 07:57:07.572 [12939] dbg: channel: update directory /var/lib/spamassassin/3.003002/updates_spamassassin_org
    [20141102.075707]      [12938] Nov  2 07:57:07.572 [12939] dbg: channel: channel cf file /var/lib/spamassassin/3.003002/updates_spamassassin_org.cf
    [20141102.075707]      [12938] Nov  2 07:57:07.572 [12939] dbg: channel: channel pre file /var/lib/spamassassin/3.003002/updates_spamassassin_org.pre
    [20141102.075707]      [12938] Nov  2 07:57:07.575 [12939] dbg: channel: metadata version = 1634816
    [20141102.075707]      [12938] Nov  2 07:57:07.737 [12939] dbg: dns: 2.3.3.updates.spamassassin.org => 1634816, parsed as 1634816
    [20141102.075707]      [12938] Nov  2 07:57:07.737 [12939] dbg: channel: current version is 1634816, new version is 1634816, skipping channel
    [20141102.075707]      [12938] Nov  2 07:57:07.738 [12939] dbg: diag: updates complete, exiting with code 1
    [20141102.075707]      [12938] Done
    [20141102.075709]      [12938] Checking update....update ok!
    [20141102.075709]   58% complete
    [20141102.075709]   59% complete
    [20141102.075709]   Processing: Restoring compiler permissions
    [20141102.075709]    - Processing command `/usr/local/cpanel/scripts/compilers restore`
    [20141102.075709]      [12941] Compilers are enabled for unprivileged users.
    [20141102.075709]   60% complete
    [20141102.075709]   Processing: Cleaning up mailbox trash
    [20141102.075709]    - Processing command `/usr/local/cpanel/scripts/dovecot_auto_expunge_trash`
    [20141102.075709]   61% complete
    [20141102.075709]   65% complete
    [20141102.075709]   66% complete
    [20141102.075709]   71% complete
    [20141102.075709]   72% complete
    [20141102.075709]   Processing: Cleaning SpamAssassin DBM files
    [20141102.075709]    - Processing command `/usr/local/cpanel/scripts/spamassassin_dbm_cleaner`
    [20141102.075709]      [12943] /usr/local/cpanel/scripts/spamassassin_dbm_cleaner: version 1.0
    [20141102.075709]      [12943] Checking SpamAssassin dbm databases....Done
    [20141102.075709]      [12943] Checked 0 files for  user(s),  ok,  broken
    [20141102.075709]   73% complete
    [20141102.075709]   Processing: Configuring Frontpage
    [20141102.075709]    - Processing command `/usr/local/cpanel/scripts/initfpsuexec`
    [20141102.075709]      [12944] package frontpage is not installed
    [20141102.075709]   Cleaning Squirrelmail attachment directories
    [20141102.075709]   Cleaning RoundCube attachment directory
    => Log closed Sun Nov  2 07:57:09 2014
    [20141102.075709]   74% complete
    [20141102.075709]   Processing: Running former postinstall scripts
    [20141102.075709]    - Processing command `/usr/local/cpanel/bin/dcpumon --killproc`
    [20141102.075709]      [12947] Added Contact dirkschmid.org@gmail.com
    [20141102.075709]    - Processing command `/usr/local/cpanel/bin/scanfornewmail`
    [20141102.075709]      [12950] Scanning for new mail senders.....Done
    [20141102.075709]   75% complete
    [20141102.075709]    - Processing command `/usr/local/cpanel/bin/setupdbmap`
    [20141102.075709]    - Processing command `/usr/local/cpanel/bin/fix_userdata_perms`
    [20141102.075710]    - Processing command `/usr/local/cpanel/scripts/detect_env_capabilities`
    [20141102.075710]   80% complete
    [20141102.075710]   
    [20141102.075710] Maintenance complete.
    => Log closed Sun Nov  2 07:57:10 2014
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (12668) at Sun Nov  2 07:57:10 2014
    [20141102.075710]   Maintenance completed successfully
    [20141102.075710]   95% complete
    [20141102.075710]   Running Standardized hooks
    [20141102.075710]   100% complete
    [20141102.075710]   
    [20141102.075710] 	cPanel update completed
    [20141102.075710]   A log of this update is available at /var/cpanel/updatelogs/update.1414914979.log
    [20141102.075710]   Removing upcp pidfile
    [20141102.075710]   
    [20141102.075710] Completed all updates
    => Log closed Sun Nov  2 07:57:10 2014
    
    I can't see anything strange in the logs.

    Has somebody another idea?

    Thanks,
    Dirk
     
  4. Dirk_Schmid

    Dirk_Schmid Registered

    Joined:
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    Hi, thanks for the reply. I've tried it out, but it did not resolve my problem. I've also received an Cpanel Update Hang email this night.

    When I run the update manually it completes fine.

    Very strange. Any other ideas?

    Thanks
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Let's work to resolve the FTP issue first. Keep in mind it's a good idea to open a separate thread for each individual issue. Are you using a firewall such as CSF? If so, does the issue persist when it's temporarily disabled?

    Thank you.
     
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