Dec 4, 2018
2
1
1
South Africa
cPanel Access Level
Website Owner
Hi, I've been trying to create a backup to our FTP server from WHM but it keeps on giving me this error "Error: Validation for transport “FTP_test” failed: Could not download test file: Timeout" WHM creates the Directory/.temp with text inside it but fails to validate. I'm able to connect with Filezilla and cmd with no problems creating and/or uploading files. Does anyone know what i'm doing wrong?

WHM version v76.0.11

I've been bale to make it work with Filezilla Server but not on Server 2016 IIS manager.
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hi @Jean-Louis van Niekerk


It looks like you may have Ticket ID 10892237 open for this issue and it will be best to handle it there further. It also appears the analyst had some questions that may help him replicate or troubleshoot the issue which he's waiting on your response for.


Thanks!