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FTP Backup stays I have no space but I do

Discussion in 'General Discussion' started by Gareth-AWD, Feb 6, 2013.

  1. Gareth-AWD

    Gareth-AWD Well-Known Member

    Jul 3, 2008
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    London, UK
    cPanel Access Level:
    Root Administrator
    I have 5 cpanel servers, they all backup to a single server via FTP. The other day the target FTP ran out of space, but I addressed the issue. However, when the backups go to FTP, they still have the out of space message.

    As far as I can tell the backup does complete, but it's a concern. All 5 servers are doing the same thing.

    I'm guessing the target FTP was logged that it ran out of space, now the script thinks it has no space for future backups.

    Any ideas on how to fix this?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    There should not be a message regarding a lack of disk space if there is actually available space on the remote FTP server. Could you open a support ticket so we can review the backup logs and check the available disk space on the cPanel and backup server?

    Submit A Ticket

    Please post the ticket number here so we can track the issue.

    Thank you.
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