FTP cannot delete anymore

BastienC

Member
Feb 11, 2016
7
0
1
QC
cPanel Access Level
Root Administrator
I have WHM 54.0 build 14. I think since the last update my pure-ftpd broke, I'm unable to delete files from FTP :

50 Could not delete test.php: Operation not permitted
-rw-rw-r-- 1 d2cmedia d2cmedia 28 Jan 20 12:54 test.php

Even when I change to 777, i'm still unable to delete from the account that uploaded the file.

lsattr:
-------------e- test.php

stat:
File: `test.php'
Size: 28 Blocks: 8 IO Block: 4096 regular file
Device: fd00h/64768d Inode: 31327562 Links: 1
Access: (0664/-rw-rw-r--) Uid: ( 553/xxx) Gid: ( 558/xxx)
Access: 2016-01-20 12:54:14.000000000 -0500
Modify: 2016-01-20 12:54:14.000000000 -0500
Change: 2016-02-11 11:14:57.168288952 -0500

Any idea ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Please post the output from the following command:

Code:
lsattr /path/to/file.php
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Could you verify if you are logging in as the cPanel account username, or with a virtual FTP account (e.g. [email protected])?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.