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ftp cannot login

Discussion in 'General Discussion' started by seahorse, Jan 12, 2006.

  1. seahorse

    seahorse Well-Known Member

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    Hi,

    all of the sudden my user not able to ftp into their account.

    I tried to use /scripts/ftpup --force to reinstall the ftp.


    But i got the following error:

    Resetting pure-ftpd to cPanel Defaults and Installing the Latest Version
    Failed to download
    http://diff.cpanel.net/ftpinstall/pure-ftpd//redhat/9/pure-ftpd-1.0.20-17.tls.i386.rpm
    .. using source instead
    Using RPM Backend: RPM version 4.2
    installed: rpm-4.2-0.69.9.swsoft
    installed: rpm-build-4.2-0.69.9.swsoft
    unknown package db-devel (ok)
    installed: gdbm-devel-1.8.0-20
    unknown package db1-devel (ok)
    installed: compat-db-3.3.11-4
    unknown package ndbm-devel (ok)
    Building RPM....Done
    error: cannot open pure-ftpd.src.rpm: No such file or directory
    Failed to build rpm at /scripts/ftpup line 347.


    Currently,
    WHM 10.8.0 cPanel 10.8.1-S114
    RedHat 9 i686 - WHM X v3.1.0

    Please advise.
     
    #1 seahorse, Jan 12, 2006
  2. Izzee

    Izzee Well-Known Member

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    Try /scripts/upcp --force

    :)
     
    #2 Izzee, Jan 12, 2006
  3. madaboutlinux

    madaboutlinux Well-Known Member

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    Try the command :-
    /scripts/upcp
    and
    /scripts/ftpup pure-ftpd --force

    Hope this will help you.
     
    #3 madaboutlinux, Jan 12, 2006
  4. seahorse

    seahorse Well-Known Member

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    i've tried

    /scripts/upcp --force

    /scripts/ftpup pure-ftpd --force

    and tried switching in WHM to ProFTP...

    all gives the same error no such file ... for ProFTP and Pure ftp.

    Building RPM....Done
    error: cannot open pure-ftpd.src.rpm: No such file or directory
    Failed to build rpm at /scripts/ftpup line 347.



    is it because it fail to download from
    Failed to download .. http://diff.cpanel.net/ftpinstall/p...17.tls.i386.rpm
     
    #4 seahorse, Jan 13, 2006
  5. madaboutlinux

    madaboutlinux Well-Known Member

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    I would suggest you to install Ftp server manually on your server. As its not that all difficult to install Ftp manually and it requires only few commands and little changes in ftp configuration file as per your requirements.
     
    #5 madaboutlinux, Jan 13, 2006
  6. seahorse

    seahorse Well-Known Member

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    if i am successful in installing ftp manually...
    how can i link to cpanel ? so that when user create ftp account via cpanel or change password via cpanel... it will reflect to the manually installed ftp?
     
    #6 seahorse, Jan 13, 2006
  7. madaboutlinux

    madaboutlinux Well-Known Member

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    I guess thats little difficult to link manually installed Ftp with cPanel. You need to seek some experts opinion on it. But if you still need steps to install Pure-Ftp manually, I can forward you that.

    Sorry "seahorse" for not helping you throughout. :(
     
    #7 madaboutlinux, Jan 13, 2006
  8. seahorse

    seahorse Well-Known Member

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    thanks Shekhar.

    after much thinking i think it is not a good idea to install ftp manually as i do not know how to link it to cpanel....


    hopefully there are others who can provide more advise with regards to this problem.

    i've been forced update ftp, cpanel, many times, tried switching to ProFTP but still cant work...

    user are able to login into cpanel but totally got 530 authentication error when trying to login ftp...
     
    #8 seahorse, Jan 13, 2006
  9. Izzee

    Izzee Well-Known Member

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    503 authentication error - try username@account.tld to login not just username.

    :)
     
    #9 Izzee, Jan 13, 2006
    Last edited: Jan 13, 2006
  10. aby

    aby Well-Known Member

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    You mean pureftp or proftpd is installed fine.. But the users are not able to ftp ?
    If that is the case it is worth checking the shell and try changing it and see if that makes any difference.
     
    #10 aby, Jan 13, 2006
  11. flash7

    flash7 Well-Known Member

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    Hello,

    same error on my server...
     
    #11 flash7, Jan 16, 2006
  12. lloyd_tennison

    lloyd_tennison Well-Known Member

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    Have you tried switching the ftp program from one to the other and then testing?
     
    #12 lloyd_tennison, Jan 16, 2006
  13. flash7

    flash7 Well-Known Member

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    No,
    resolved with

    /scripts/ftpup pure-ftpd --force
    .....
    .....
    ftpserver started ok
    Install Complete


    Thanks
     
    #13 flash7, Jan 16, 2006
  14. jdatwood

    jdatwood Active Member

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    I have the same problem. Old accounts work just fine but new accounts cannot login.

    I've tried every suggestion in the 4 or 5 threads that have reported this issue all the way back to last August. NOTHING seems to work at this point... :mad:
     
    #14 jdatwood, Jan 20, 2006
  15. Murtaza_t

    Murtaza_t Well-Known Member

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    Some one will help you better only if you post the error you get.
     
    #15 Murtaza_t, Jan 21, 2006
  16. myBox

    myBox Active Member

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    same problem

    I fixed it using "Synchronize FTP Passwords" from WHM

    duh!

    but why is it not reflecting the password automatically? becasue I am testing with normal users not hosting users, in other words, users that I created manually using: adduser username, from the shell.

    regards.
     
    #16 myBox, May 10, 2006
  17. DalQuest

    DalQuest Member

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    The password file for cpanel's FTP installs is not the same as the system password file. WHY? No idea. The password files are stored in /etc/proftpd/(acocuntname) so when you add an account outside of cpanel, like say from the commandline, it is only updating the system passwd file and the ftp daemon isn't going to be looking there for a password. That is the function of the 'sync ftp passwords' link in WHM.

    -D-
     
    #17 DalQuest, May 10, 2006
  18. dinfiesta

    dinfiesta Well-Known Member

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    This, did not work.
    I had to restart ftp service...then it worked.

    Thanks.
     
    #18 dinfiesta, Aug 7, 2007
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