ftp cannot login

[seahorse]

Hi,

all of the sudden my user not able to ftp into their account.

I tried to use /scripts/ftpup --force to reinstall the ftp.


But i got the following error:

Resetting pure-ftpd to cPanel Defaults and Installing the Latest Version
Failed to download
http://diff.cpanel.net/ftpinstall/pure-ftpd//redhat/9/pure-ftpd-1.0.20-17.tls.i386.rpm
.. using source instead
Using RPM Backend: RPM version 4.2
installed: rpm-4.2-0.69.9.swsoft
installed: rpm-build-4.2-0.69.9.swsoft
unknown package db-devel (ok)
installed: gdbm-devel-1.8.0-20
unknown package db1-devel (ok)
installed: compat-db-3.3.11-4
unknown package ndbm-devel (ok)
Building RPM....Done
error: cannot open pure-ftpd.src.rpm: No such file or directory
Failed to build rpm at /scripts/ftpup line 347.


Currently,
WHM 10.8.0 cPanel 10.8.1-S114
RedHat 9 i686 - WHM X v3.1.0

Please advise.

 

[Izzee]

Try /scripts/upcp --force

 

[madaboutlinux]

I tried to use /scripts/ftpup --force to reinstall the ftp.

Try the command :-
/scripts/upcp
and
/scripts/ftpup pure-ftpd --force

Hope this will help you.

 

[seahorse]

i've tried

/scripts/upcp --force

/scripts/ftpup pure-ftpd --force

and tried switching in WHM to ProFTP...

all gives the same error no such file ... for ProFTP and Pure ftp.

Building RPM....Done
error: cannot open pure-ftpd.src.rpm: No such file or directory
Failed to build rpm at /scripts/ftpup line 347.



is it because it fail to download from
Failed to download .. http://diff.cpanel.net/ftpinstall/p...17.tls.i386.rpm

 

[madaboutlinux]

I would suggest you to install Ftp server manually on your server. As its not that all difficult to install Ftp manually and it requires only few commands and little changes in ftp configuration file as per your requirements.

 

[seahorse]

I would suggest you to install Ftp server manually on your server. As its not that all difficult to install Ftp manually and it requires only few commands and little changes in ftp configuration file as per your requirements.

if i am successful in installing ftp manually...
how can i link to cpanel ? so that when user create ftp account via cpanel or change password via cpanel... it will reflect to the manually installed ftp?

 

[madaboutlinux]

if i am successful in installing ftp manually...
how can i link to cpanel ? so that when user create ftp account via cpanel or change password via cpanel... it will reflect to the manually installed ftp?

I guess thats little difficult to link manually installed Ftp with cPanel. You need to seek some experts opinion on it. But if you still need steps to install Pure-Ftp manually, I can forward you that.

Sorry "seahorse" for not helping you throughout.

 

[seahorse]

thanks Shekhar.

after much thinking i think it is not a good idea to install ftp manually as i do not know how to link it to cpanel....


hopefully there are others who can provide more advise with regards to this problem.

i've been forced update ftp, cpanel, many times, tried switching to ProFTP but still cant work...

user are able to login into cpanel but totally got 530 authentication error when trying to login ftp...

 

[Izzee]

503 authentication error - try [email protected] to login not just username.

 

[aby]

You mean pureftp or proftpd is installed fine.. But the users are not able to ftp ?
If that is the case it is worth checking the shell and try changing it and see if that makes any difference.

 

[flash7]

Hello,

same error on my server...

 

[lloyd_tennison]

Have you tried switching the ftp program from one to the other and then testing?

 

[flash7]

Have you tried switching the ftp program from one to the other and then testing?

No,
resolved with

/scripts/ftpup pure-ftpd --force
.....
.....
ftpserver started ok
Install Complete


Thanks

 

[jdatwood]

I have the same problem. Old accounts work just fine but new accounts cannot login.

I've tried every suggestion in the 4 or 5 threads that have reported this issue all the way back to last August. NOTHING seems to work at this point...

 

[Murtaza_t]

I have the same problem. Old accounts work just fine but new accounts cannot login.

I've tried every suggestion in the 4 or 5 threads that have reported this issue all the way back to last August. NOTHING seems to work at this point...

Some one will help you better only if you post the error you get.

 

[myBox]

same problem

I fixed it using "Synchronize FTP Passwords" from WHM

duh!

but why is it not reflecting the password automatically? becasue I am testing with normal users not hosting users, in other words, users that I created manually using: adduser username, from the shell.

regards.

 

[DalQuest]

same problem

I fixed it using "Synchronize FTP Passwords" from WHM

duh!

but why is it not reflecting the password automatically? becasue I am testing with normal users not hosting users, in other words, users that I created manually using: adduser username, from the shell.

regards.

The password file for cpanel's FTP installs is not the same as the system password file. WHY? No idea. The password files are stored in /etc/proftpd/(acocuntname) so when you add an account outside of cpanel, like say from the commandline, it is only updating the system passwd file and the ftp daemon isn't going to be looking there for a password. That is the function of the 'sync ftp passwords' link in WHM.

-D-

 

[dinfiesta]

Try the command :-
/scripts/upcp
and
/scripts/ftpup pure-ftpd --force

Hope this will help you.

This, did not work.
I had to restart ftp service...then it worked.

Thanks.