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FTP Connection Issue

Discussion in 'General Discussion' started by Fernis, Mar 1, 2007.

  1. Fernis

    Fernis Well-Known Member

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    I have a client trying to log in via ftp. They cannot log in and get this error.

    [14:36:05] Resolving host name "www.domain.com"
    [14:36:05] Connecting to "IP ex 1.1.1.1" Port: 21
    [14:36:06] No connection could be made because the target machine actively refused it.
    [14:36:06] Cannot login waiting to retry (30s)...
    [14:36:06] Client closed the connection.

    I restarted FTP and checked to see if apf was blocking them and neither worked. She is using smartftp and I also had her try filezilla and neither worked.

    However I am able to log in fine from my pc using this login info.

    Do you have any ideas?
     
  2. Fernis

    Fernis Well-Known Member

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    It's fixed now. It ended up being a firewall issue.
     
  3. markhard

    markhard Well-Known Member

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    how do you solve it? please post how to solve it so others can benefit
     
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