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SOLVED FTP Connection Not Displayed Properly

Discussion in 'General Discussion' started by httpdocs, May 21, 2018.

  1. httpdocs

    httpdocs Member

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    Hello
    There is a problem, even though users are connected to FTP, but,The cPanel does not display users connected to the "Ftp Connection" section.
    Are there any specific settings required to display the connections in this section?
    Thanks
     

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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @httpdocs,

    Can you verify if the affected system uses CloudLinux? If so, please see the following quote sent by one of our Technical Analysts:

    Thank you.
     
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  3. httpdocs

    httpdocs Member

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    That's exactly the same!
    The operating system is a CloudLinux, and in normal Linux, this problem does not exist.
    Thanks
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @httpdocs,

    Thank you for confirming. You can monitor the CloudLinux blog to see when a stable version of the kernel with that fix is published:

    CloudLinux OS Blog
     
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