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FTP does not work

Discussion in 'General Discussion' started by jason8612, Jan 22, 2005.

  1. jason8612

    jason8612 Registered

    Feb 8, 2004
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    Well, its been a week, and it still does not work. The master acounts work, but you can not add any users to it.
    I have run every
    script related to FTP in /scripts, from upcp to ftpup to rebuildproftpd,
    etc, etc. I have swapped from Pro to Pure, per a forum suggestion, again
    with no luck.
    The issue is that when you create an FTP account in a cPanel for a
    domain, it should be creating a file in /etc/proftpd/ -- it is not. The
    permissions on that directory are fine, and in addition, it _does_
    create primary FTP accounts for users on the system (ie: new domains).

    How can I fix this?
  2. chirpy

    chirpy Well-Known Member

    Jun 15, 2002
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    Go on, have a guess
    Since you've done everythng that is recommended, it's probably time to log a ticket with cPanel through WHM > Support > Support Center > Contact
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