I have been directed to this forum by the support group of my host. They may think my problem is related to cpanel. I have switched my website to another host that uses cpanel. My old host did not have cpanel. The following code in my html file no longer works: ftp://softstore.net/invoice.exe On my old host, it would download file invoice.exe. On my new host which uses cpanel it can not find this file. So I then tried to use ws_ftp and typed in ftp://softstore.net and it found the ftp site but it does not display any files. Does anyone know what the problem may be?