FTP Dreamweaver V8 problem

ziax

Member
Nov 26, 2008
11
0
51
I am new to cpanel (previous Plesk usr) and I have used the ftp
facility in dreamweaver for years without any issues.

I have today converted to cpanel and I can't transfer anything using dreamweaver. I get an error as follows:

An FTP error occurred: Cannot open remote folder puiblic_html/.
Access Denied. The file may not exist or
there could be a permission problem.

I have changed the user and password to see if I had made a mistake,
but when I do I get the incorrect user/password message so I can only assume
that when I get the alternative error message above that the use and passowrd used is correct.

I set the folder permissions to 0777 to make sure that thre could be no
doubts about the permissions but that didn 't work.

I have read a few of the postings which mention quite a few Dreamweaver problems, but none with my error message.

Can anyone out there assist. I am on the verge of returning to the simpler trouble free Plesk.
 

apscinsspl

Well-Known Member
Mar 15, 2008
112
0
66
Hello,

The permission on the public_html directory should be 750 which is set by cpanel as default. Try setting that permission, also try to use passive mode in dreamweaver while uploading.
 

ziax

Member
Nov 26, 2008
11
0
51
Hi,

Tried 0750 0755 0760 0777 still no joy
Tried Passive on and off in all above configuarations.

The server appears to accept that the user and password is correct,
however won't allow access in or out for the public_html or www folder or any other folder for that matter.
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
Please check for the ownership of public_html folder.
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
Hi,

You can not check ownership from CPanel. If you have a shell access then login to SSH and then go to /home/yourusername directory.

Once you are there type ls -l command. You will find all the directories listed under your username with their permissions and ownerships.
 

ziax

Member
Nov 26, 2008
11
0
51
No problem in going in but this seems very excessive for what should
essentially be a customers everyday routine. Why would ownership
of the file be something other than than domain customers.
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
I am not sure..but I am just providing you the possible reason for the issue you are facing.
 

ziax

Member
Nov 26, 2008
11
0
51
Thanks for your assistance, I hope you didn't think I was shooting the messenger, I just meant that perhaps there was a logical reason for instance was it because the domina was set up by the main domain holder in the WHM part of cpanel. I really have no clue, this is all so easy in Plesk and think that's where I am going back.

Once again thanks.
 

hydra

Well-Known Member
Mar 26, 2008
102
1
68
Amsterdam, Netherlands
I am new to cpanel (previous Plesk usr) and I have used the ftp
facility in dreamweaver for years without any issues.

I have today converted to cpanel and I can't transfer anything using dreamweaver. I get an error as follows:

An FTP error occurred: Cannot open remote folder puiblic_html/.
Access Denied. The file may not exist or
there could be a permission problem.

I have changed the user and password to see if I had made a mistake,
but when I do I get the incorrect user/password message so I can only assume
that when I get the alternative error message above that the use and passowrd used is correct.

I set the folder permissions to 0777 to make sure that thre could be no
doubts about the permissions but that didn 't work.

I have read a few of the postings which mention quite a few Dreamweaver problems, but none with my error message.

Can anyone out there assist. I am on the verge of returning to the simpler trouble free Plesk.
Hi,

Did you spell the public_html correctly?
I read in your error puiblic_html
 

ziax

Member
Nov 26, 2008
11
0
51
Any dreamweaver user out there want to comment on their experiences with cpanel?
 

cpanelinfoseeker

Well-Known Member
Oct 25, 2002
325
3
168
NE Illinois
cPanel Access Level
Root Administrator
No problem currently with Dreamweaver MX 2004 or my new version Dreamweaver CS3 (Version 9) currently setup in passive mode.

I did have a problem with multiple reconnects when I first started using Dreamweaver, but I switched to passive mode and have had no more problems. I login to several different websites.

Ron
 

EdP

Member
Dec 19, 2006
14
0
151
Buckinghamshire, UK
I set up an ftp user for Dreamweaver which only has access to the public_html folder, so in DW the 'Host directory' is just /. Works fine (as long as I use Passive FTP and not SFTP) with DW CS3 (and did with DW8).

Ed
 

ziax

Member
Nov 26, 2008
11
0
51
Hi Ed,

It worked ! I can't believe I spent hours on this stupid problem !!!

It must be a Dreamweaver thing. I am yet to test the settings on all the
other client domains I now have to transfer but hopefully there will be no hitches and also that there will be no security issues.

As a matter of interest I didn't have to check the passive ftp box.

Once again thanks.
 

ziax

Member
Nov 26, 2008
11
0
51
Thanks also to HorburySchool for the heads up the 8.02 update, I am going to upload this today.

Regards
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
Great to hear that you manage to fix the issue! :)