FTP ERROR 421 problems

[pttugas]

Hello community
i have bought a bsusiness hosting last night when i have try to using filezilla as ftp, it didn't work just gave this error since today


Status: Delaying connection for 1 second due to previously failed connection attempt...
Status: Resolving address of ftp.xxxxxxxxxxxxxxxx
Status: Connecting to xxxxxxxxxxxx
Status: Connection established, waiting for welcome message...
Response: 421 Service not available.
Error: Could not connect to server

I'm new with cpanel can some one give extra help because i have tryed to contact the providers but they didn't get any replay.

thanks

 

[madaboutlinux]

This is something only your hosting provider can help you with, however here is a small tip for you. If the domain name is just registered, I would recommend you to use the server IP as the hostname. So the Ftp details will be as follows:

Hostname: serverip
Port: 21
User: [email protected]
Pass: the one your provider have supplied you

Try it, if it doesn't work, only your hosting provider can help you.