FTP error when using ws_ftp pro

fishfreek

Well-Known Member
Jan 2, 2004
238
0
166
I have a client whom is having issues uploading via FTP. The server is using pure_ftp and they are using wsftp pro version 2006 The error they get is "Connection Locked by other client" They say their uploading just one file at a time and only connected to the ftp server once.
 

fishfreek

Well-Known Member
Jan 2, 2004
238
0
166
The same user has multiple accounts on the server and they have no upload problems on any other account. Just one particular account on the system. THey also get the following errors.

Could not open data connection to port 62843: Connection timed out
TYPE I 200 TYPE is now 8-bit binary PORT 192,168,2,182,11,250 200 PORT command successful STOR icon_idea.gif 425 Could not open data connection to port 62107: Connection timed out
Im not sure why its trying to connect to those high ports vs port 21.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
33
473
Go on, have a guess
It's connecting to ephemeral ports because they're using PASV mode FTP - which they should. Sounds like a misconfigured firewall that's not correctly performing SPI.
 

fishfreek

Well-Known Member
Jan 2, 2004
238
0
166
Misconfigured firewall on whos part? The server side or teh client side? The thing is this person can ftp files all day long on other accounts ont he same server.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
33
473
Go on, have a guess
That's odd then. That could suggest that either:

1. Are they connecting to the right server for that account?

2. Are the FTP setup details identical in their FTP clients for the other connections as with this one. Perhaps this has PASV enablbed where the others don't, etc?

3. Have you checked their disk quota for the account to be sure that they haven't strayed near or over to it?
 

fishfreek

Well-Known Member
Jan 2, 2004
238
0
166
They are well under the quota as the accounts set with no quota. Im sure they are connecting to the right server as they are able to upload some files and those files do appear in the account its after lets say 5 or so files that they start getting these errors. Ill have them confirm that every setting is exact between the profiles.