SOLVED Ftp failed to restart

[Osama Tariq]

# /scripts/restartsrv_pureftpd
Waiting for “pureftpd” to restart ………warn [restartsrv_base] The 'pureftpd' service's PID file '/var/run/pure-ftpd.pid' did not appear after 10 seconds.

…warn [restartsrv_base] The 'pureftpd' service's PID file '/var/run/pure-ftpd.pid' did not appear after 10 seconds.

…warn [restartsrv_base] The 'pureftpd' service's PID file '/var/run/pure-ftpd.pid' did not appear after 10 seconds.

…failed.

Service Error
    (XID vv6ane) The “pureftpd” service failed to start.

Startup Log
    Starting pure-config.pl: [  OK  ]
    Starting pure-authd:

pureftpd has failed. Contact your system administrator if the service does not automagically recover.

 

[ssfred]

Hello

Check whether /var is writable and is not filled up. You can simply check it by creating a file using the command

touch /var/test1

 

[Osama Tariq]

It's not filled up and created successfully.

 

[waqas_websouls]

The reason for this error is that Pure-ftpd service doesn’t work with {CallUploadScript} set to (yes) in /etc/pure-ftpd.conf configuration file. That is because the pure-uploadscript service is not getting started while restarting the pure-ftpd service.

Run the following command via SSH for fix this issue:

# /usr/sbin/pure-uploadscript -B -r /etc/pure-ftpd.conf

Restart the service :

# /etc/init.d/pure-ftpd restart

 

[Osama Tariq]

great it's worked for me. Thanks for sharing

 

[cPanelMichael]

Hello,

Please ensure you follow the guidelines at the following document so the changes to the FTP configuration are preserved through updates:

FTP FAQ - Documentation - cPanel Documentation

Thank you.

 

[Axell35]

Thank you, worked like a charm

Running Centos 6.8 and cPanel 60.0

 

[cornishman33]

Found this via a google search, and it worked perfectly, thank you.

 

[arjanvr]

Hello,

Sorry for bumping old threat

At every reboot i keep getting that ftp service failed and i run the fix mentioned here:

"Run the following command via SSH for fix this issue:

# /usr/sbin/pure-uploadscript -B -r /etc/pure-ftpd.conf

Restart the service :

# /etc/init.d/pure-ftpd restart"

and it works again but why do i need to do this after every reboot.. what can be the unline cause? I only have this on one vps.

Thanks

 

[cPanelMichael]

Hello @arjanvr,

Please post the output from the following command:

grep Call /etc/pure-ftpd.conf

Thank you.

 

[arjanvr]

Sorry for my extreme late response, i missed it somehow..

[~]# grep Call /etc/pure-ftpd.conf
CallUploadScript yes
[~]#

 

[garconcn]

I've checked all my servers and only found "CallUploadScript no" on two servers, both servers having Imunify360 installed. Other servers without Imunify360 using default cpanel setting "#CallUploadScript yes". Can anyone confirm this on your servers?

 

[cPanelMichael]

Sorry for my extreme late response, i missed it somehow..

[~]# grep Call /etc/pure-ftpd.conf
CallUploadScript yes
[~]#

Hello @arjanvr,

I've seen this happen on systems that previously utilized a third-party application such as CXS. Upon removing the third-party application (which made use of /usr/sbin/pure-uploadscript) , the "CallUploadScript yes" value was left in-place. To solve the issue, you can modify or add "CallUploadScript no" in /var/cpanel/conf/pureftpd/main using the instructions at:

FTP FAQ - Version 68 Documentation - cPanel Documentation

I've checked all my servers and only found "CallUploadScript no" on two servers, both servers having Imunify360 installed. Other servers without Imunify360 using default cpanel setting "#CallUploadScript yes". Can anyone confirm this on your servers?

Hi @garconcn,

The default value in the Pure-FTP configuration file included with cPanel & WHM is as follows:

# CallUploadScript             yes

The "#" indicates the line is commented, and thus the option is disabled. It's likely your third-party application that's setting the value to "CallUploadScript no", however note that in either case the option is disabled.

Thank you.

 

[Benjamin Biswas]

The reason for this error is that Pure-ftpd service doesn’t work with {CallUploadScript} set to (yes) in /etc/pure-ftpd.conf configuration file. That is because the pure-uploadscript service is not getting started while restarting the pure-ftpd service.

Run the following command via SSH for fix this issue:

# /usr/sbin/pure-uploadscript -B -r /etc/pure-ftpd.conf

Restart the service :

# /etc/init.d/pure-ftpd restart

Thanks, it's working for me. Just need to change the restart command from /etc/init.d/pure-ftpd restart to service pure-ftpd restart (if i use your restart command then see "no such file or directory).