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ftp.hostname.com not resolving

Discussion in 'General Discussion' started by nicholtl2, Jul 6, 2018.

  1. nicholtl2

    nicholtl2 Registered

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    I have WHM/CPanel setup on a linode slice. So I do not have an administrator to turn to.

    When I ping my hostname such as ping hostname.com, it resolves just fine.

    When I ping ftp.hostname.com is does not resolve.

    Any idea what the quick fix is?

    Thanks for your time.
     
  2. vacancy

    vacancy Well-Known Member

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    Do you use cloudflare?
     
  3. nicholtl2

    nicholtl2 Registered

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    No. I do not use cloudflare.

    I'm running CentOS 7.5 with WHM/Cpanel v72.0.7
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II
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    HI @nicholtl2

    Do your nameservers point to the server or is DNS hosted elsewhere? If DNS is hosted elsewhere you'll need to add the subdomain A record where DNS is hosted. If it is hosted locally when you go to WHM>>DNS Functions>>Edit DNS Zone and select the DNS zone for the domain is the A record for ftp.domain.tld present?


    Thanks!
     
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