FTP is not connecting filezilla with domain name

[paramveer]

In file zilla when trying to connect websites ftp then it is not Connecting with domain name as host but with ip its connecting. please share share that what is the exact problem? Is domain is not pointing to ip or vice versa? please tell me that what is the exact problem and how do i fix it in goddady domain control pannel or in whm means please specify the steps also.


i have changed name servers and host name.

 

[ndzsupport]

Is this domain resolving and loading in browser ? Looks like the domain is not binded to the ip yet. Name servers may not have setup for the domain or A record setup incorreclty. Better contact your host for more assistance

 

[cPanelMichael]

Hello

What steps did you take to setup your name servers and assign them to your domain name? Did you create the name servers with the appropriate IP addresses at the domain registrar?

Thank you.

 

[paramveer]

yes i have created name server and ip address both and selected correct name servers but it's not connecting with ftp.

and i want to know one more thing that in whm name server ips sections it's showing same ips in ns1 and ns2. but in domain control panel both of them are having separate ips.

so need to know that where do i need to change it.

 

[cPanelMichael]

1. Try using the "ping" or "host" command directly from your personal machine to see if the domain name resolves to the correct IP address. You can also use a website such as IntoDNS to see if there are any name server issues.

2. The functionality of the "Nameserver IPs" page is for visual purposes only. It is a report, and not a page meant to configure any aspect of DNS. It reports the nameservers used by DNS zones on the server, as well as a count of the the number of zones that use a given nameserver. The important entries on the cPanel server are the "A" records that you have added for your name servers. Thus, as long as you have registered these name servers to the matching IP addresses at the domain registrar, then no further DNS configuration is required. The "Nameserver IPs" page can include cached data, so you can safely ignore any mentions of "No IP" or a different IP on that page as it may take some time before it updates.

Note: cPanel version 11.42 introduces the "NS Record Report" option in place of the "Nameserver IP's" option.

Thank you.