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FTP issues Can't connect to remote server. Socket error = #10054.

Discussion in 'General Discussion' started by thehostinghut, Apr 28, 2006.

  1. thehostinghut

    thehostinghut Well-Known Member

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    I have a client that keeps complaining that he is getting this error:

    ERROR:> Can't connect to remote server. Socket error = #10054.

    Does anyone know what would cause that.

    I have done a search here and on google and nothing really seems to be working.

    Could this be a firewall issue on the server?

    I am using apf with bfd.

    If it could be the firewall should I use kiss firewall (I think that is the name of it)?

    It is kinda strange that no one else is emailing me about this.

    Tracy
     
  2. sawbuck

    sawbuck Well-Known Member

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    Depending on the ftp client used it sounds like either a passive mode issue or attempting to upload a file that exceeds the limits you have set.

    Wouldn't suggest changing your firewall for only one customer.
     
  3. thehostinghut

    thehostinghut Well-Known Member

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    I am just using out of the box pure-ftp via cpanel install. I guess I will have to look at the settings in the config I assume.

    I told him to try not to use passive mode. This is what he said:

    Your suggestion for changing from passive to port would work if I was using passive. PASV
    However, the setting are for PORT and I've tried it both ways and I've tried auto detect.

    He is using cute ftp pro 7.1 I think.

    If anyone else has a suggestion let me know as I will try to change what or look at what sawbuck has suggested.

    Thanks Sawbuck!!!!
     
    #3 thehostinghut, Apr 28, 2006
    Last edited: Apr 28, 2006
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