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FTP login error

Discussion in 'General Discussion' started by shann, Dec 25, 2002.

  1. shann

    shann Well-Known Member

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    Hi,

    All of my cleints subdomain are not accepting the login and password.

    Always giving login error.


    anyhelp appreciate.

    Thanks
     
  2. meposter

    meposter Member

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    Did you enable FTP account creation for their cpanel?
     
  3. valle

    valle Member

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    [quote:e321c17ddb][i:e321c17ddb]Originally posted by shann[/i:e321c17ddb]

    Hi,

    All of my cleints subdomain are not accepting the login and password.

    Always giving login error.


    anyhelp appreciate.

    Thanks

    Shann did you figure this out?

    Thanks,
    Valle
    [/quote:e321c17ddb]
     
  4. meposter

    meposter Member

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    For subdomains you should be using the following to login:

    Host: subdomain.domain.com
    User: subdomain@domain.com
    Pass: password

    This format always works on our servers.

    Hope this helps.
     
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