FTP Login Fails on Resellers IP but ok with Server IP

techid

Member
Aug 5, 2002
24
0
151
Has anyone else experienced this?

With the added feature to assign resold clients on the Resellers IP or deligated IP these clients are unable to login via FTP with that IP address. If the client logs in with their domain name or the main server IP address client will then be able to login.

cPanel 5.0.0-R137
WHM 5.0.0
RedHat Linux 7.3
 

belomor00

Registered
May 13, 2002
3
0
301
Check proftpd.conf to make sure that there is a Virtual Host entry for that particular IP.