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FTP Login Problem with sub account

Discussion in 'General Discussion' started by nadeem1973, Aug 29, 2007.

  1. nadeem1973

    nadeem1973 Member

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    Hi

    I'm sure this must be a confiuration issue of some sort, as i have ahd it on two servers. But the problem is basically.

    I can ftp into the server using the main ftp account on the account itself.

    But if in cpanel i setup a new ftp account with a user and password it fails to authenticate.

    so if setup user1@cpanel.net with password xyz it fails to login

    I have used user1, user1@cpanel.net

    Like i said no problem if i use the main account ftp detials. I have also synced passwords an restarted ftp services.

    Not sure what the casue is but could really do with this so can limit a user to a praticual directory and not the whole public_html directory.

    :(

    Nadeem
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Please open a support ticket.
     
  3. freddyv

    freddyv Registered

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    I can verify this problem. It appears that CPanel is not creating the new user account though it does create the new directory.

    Fred
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    It works properly on our test servers. Please open a support ticket so we can determine what is causing this issue on your server.

    Aside:

    Medford...haven't been there in years. Used to live across the state line, in the Yreka, CA area. How's the fog?
     
  5. nadeem1973

    nadeem1973 Member

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    My server was setting up user fine just not allowing login. Anyway as a security thing i disabled Anonymous FTP in ftp configuration in WHM

    And guess what i can login in using the sub accounts abit wierd but anyway i'm happy with having Anonymous FTP off so it's solved for me.

    :D
     
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