The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

FTP Manager in cPanel suddenly gone !!!

Discussion in 'General Discussion' started by kamranonline, Dec 8, 2013.

  1. kamranonline

    kamranonline Member

    Joined:
    Sep 16, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Newtowncenter
    cPanel Access Level:
    Root Administrator
    Hi,

    FTP Manager and FTP Session Control and all FTP Icons in cPanel interfaces suddenly gone !
    I checked feature manager default and disable and all features and All are checked and active, Also I use upcp force and checked service manager and every thing is OK but there is no FTP Icon on my cPanel.

    Also I changed cPanel interfaces but its not helped yet.

    Would you please give me a solution to fix this problem ?

    Thank you
     
    #1 kamranonline, Dec 8, 2013
  2. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

    Joined:
    Sep 23, 2013
    Messages:
    573
    Likes Received:
    19
    Trophy Points:
    93
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please open up a ticket using the link in my signature. I've seen this issue before and believe I have a work around. The developers have asked for more information and I would like to provide them with more information from your server.
     
    #2 cPanelPeter, Dec 8, 2013
  3. copernico

    copernico Member

    Joined:
    Sep 23, 2005
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    I´m having this same problem right now, could you please tell me how to solve this.

    Thanks!
     
    #3 copernico, Aug 4, 2014
  4. cPJacob

    cPJacob cPanel Product Owner
    Staff Member

    Joined:
    May 2, 2014
    Messages:
    585
    Likes Received:
    89
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi,

    Do you have a FTP server selected in WHM -> FTP Server Selection? Ensure your FTP server is running, and if it's not, go into WHM -> FTP Server Selection, ensure the ftp server you want is selected, and submit.
     
    #4 cPJacob, Aug 4, 2014
  5. copernico

    copernico Member

    Joined:
    Sep 23, 2005
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    Thanks for your answer.

    The ftp server was disabled (I don´t know why)

    I selected pure-ftpd, then I received a message telling me that I had to run setupftpserver with --force to get the server enabled.

    I did that and the server was installed and enabled, and it is running.

    But the options for the ftp account are still not showing in th client panel, I checked and the ftp features are enabled.

    Any help?

    Thanks
     
    #5 copernico, Aug 4, 2014
  6. cPJacob

    cPJacob cPanel Product Owner
    Staff Member

    Joined:
    May 2, 2014
    Messages:
    585
    Likes Received:
    89
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi,

    If after enabling the FTP server, and the FTP options in the feature manager are selected, and you've done a hard refresh of the page (cleared cache), I'd recommend opening a ticket with support.
     
    #6 cPJacob, Aug 4, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Manager cPanel suddenly
  1. Serra

    Current Usage on cPanel vs LVE Manager

    Serra, Jun 18, 2017 at 7:12 PM, in forum: CloudLinux
    Replies:
    5
    Views:
    103
    Serra
    Jun 22, 2017 at 7:24 AM
  2. lord-nelson

    Editing a file in cPanel File Manager Issue

    lord-nelson, May 12, 2017, in forum: User Experience
    Replies:
    15
    Views:
    312
    cPanelAdamF
    May 30, 2017
  3. Sametto Chan

    Theme Manager Image for cPanel style wrong

    Sametto Chan, Apr 25, 2017, in forum: User Experience
    Replies:
    4
    Views:
    179
    Sametto Chan
    Apr 29, 2017
  4. Seyed

    cPanel File Manager in 64

    Seyed, Apr 23, 2017, in forum: User Experience
    Replies:
    5
    Views:
    231
    Infopro
    May 9, 2017
  5. Bogarto

    LogManager cPanel API call not working

    Bogarto, Dec 21, 2016, in forum: cPanel Developers
    Replies:
    3
    Views:
    325
    Bogarto
    Dec 23, 2016

Share This Page