ftp.md.com returns "There is no website configured at this address."

Mar 25, 2005
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My website, with the "ftp" sub-domain name, returns cPanel's standard "There is no website configured at this address" error page:

http://ftp.matthewdoucette.com/

Where in cPanel do I fix this?
 
Last edited:

RAIS2

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Jul 16, 2004
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I do beleive that `ftp` is reserved and cannot be created as a subdomain. If you try `ftp://ftp.matthewdoucette.com/` You will get a different error than the one you see for `http://ftp.matthewdoucette.com/`

If you were looking to add a subdomain for public users to visit, then you are better off using something like `downloads.yourdomain.com` or `files.yourdomain.com`

Hope That Helps
 
Mar 25, 2005
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You are right.

I am never going to have ftp'ing on my domain name, I just want the error to go away to be "more professional". :) To state the obvious, http://ftp.microsoft.com/ does not return a cPanel error page for instance!

Oh, and the result for ftp://ftp.matthewdoucette.com/ is fine. This type of error does not bother me.
 

RAIS2

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dave9000

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Of course! The point was simply that it is unprofessional to have such error pages!
I fail to see how a error page is un-professional. It preforms a intended duty it advises there is a problem with the page your trying to access.

If a error page showing up bothers you then fix the site where it works
 
Mar 25, 2005
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An error page is not unprofessional.

dave9000 said:
It preforms a intended duty it advises there is a problem with the page your trying to access.
Exactly. This is what it is supposed to do, and I agree with that.

dave9000 said:
If a error page showing up bothers you then fix the site where it works
This is exactly my intent.

To clarify what I said, I was only speaking about certain types of error pages being unprofessional, not all of them. Error pages, generally speaking, are not unprofessional. However, this type of error page is. This type of error page is not. Hope this clears up my intentions/opinons.
 

dave9000

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:D ok i misunderstood where you were going with that

cpanel offers a setting where you can edit the error pages to best suit your needs inside each individual web sites control panel
 

RAIS2

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dave9000 said:
:D ok i misunderstood where you were going with that

cpanel offers a setting where you can edit the error pages to best suit your needs inside each individual web sites control panel
I misunderstood too.. But after reading it all again, there is no setting to resolve this error:

There is no website configured at this address.
You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.
And I am not sure where to configure that.

I have multiple sites, on the same server. All shared IP accounts have that page for http://ftp.domain.com/, however when the account is on a dedicated IP it shows the site as normal. I have no idea where to configure that. A quick review of my httpd.conf showed no traces of ftp.domain.com.
 

dave9000

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well shoot i edited my reply to indicate where but evidently it didn't post

in the individual sites cpanel there is a icon for error pages and once in there you can customize each of the different response error pages
 

RAIS2

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dave9000 said:
well shoot i edited my reply to indicate where but evidently it didn't post

in the individual sites cpanel there is a icon for error pages and once in there you can customize each of the different response error pages
Again, There is no setting for the specifed error. The cPanel error pages cover the following: 401, 402, 403, 404, 500 Errors only, It has no setting for There is no website configured at this address.
 

dgbaker

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That comes from the index.html file located in /usr/local/apache/htdocs

That is used for ALL dns host names that are not configured in apache to resolve.

Unfortunatly it is one file for the entire server.
 

dave9000

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ErrorDocument 400 /400.shtml
ErrorDocument 401 /401.shtml
ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml

This is the section in the httpd.conf that defines what page is shown for each error

design a page and name it <number>.shtml and upload it into /usr/local/apache/htdocs and also edit the /usr/local/apache/htdocs/index.html

that should give you a set of custom error pages
 
Last edited:

RAIS2

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Jul 16, 2004
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dave9000 said:
ErrorDocument 400 /400.shtml
ErrorDocument 401 /401.shtml
ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml

This is the section in the httpd.conf that defines what page is shown for each error

design a page and name it <number>.shtml and upload it into /usr/local/apache/htdocs and also edit the /usr/local/apache/htdocs/index.html

that should give you a set of custom error pages
This is not what the user requested. If you have followed the links he posts you would see that he has a custom 404 already, and is aware of those customizations.

dgbaker has pointed out the file, however it is a server wide page that is used by every account on the server.
 

dave9000

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design a page and name it <number>.shtml and upload it into /usr/local/apache/htdocs and also edit the /usr/local/apache/htdocs/index.html
this will let him change the ugly default ones for when there is not a custom one

yes i did read and follow evidently you didn't
 

dgbaker

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Just so everyone is clear, there are two main types of error pages.

These are the user customizable ones.

ErrorDocument 400 /400.shtml
ErrorDocument 401 /401.shtml
ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml


This is for server owner only to change and effects ALL incorrect DNS calls for site names that do not exist in apache such as the http://ftp.domain.com ones.

/usr/local/apache/htdocs/index.html
There is no website configured at this address.
 
Mar 25, 2005
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Sorry for the unclarity of my intentions. I should have been more precise in my ask for help.

Thanks for the idea of changing the index.html itself. I never thought of that. But, I do not have the rights to change that file as I do not control the server. :(

By the way, I handle all my 400, 401, 403, 404, and 500 errors via a manually edited .htaccess file that points the errors to 400.html, 401.html, etc. I assumed there must be an easy way to do the same for the ftp subdomain error page, either in cPanel or manually.