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SOLVED FTP no longer works since WHM 64 update?

Discussion in 'General Discussion' started by morrow95, Apr 19, 2017.

  1. morrow95

    morrow95 Well-Known Member

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    The 64 update happened this morning (build 13) is what is shown. Now my sftp connections no longer work :

    SSL: Error in negotiating SSL connection.

    What changed? Please do not tell me nothing changed - worked fine for years actually until this update so something caused it. In the meantime I will start searching to see if I can find something myself - hate when this stuff happens.
     
  2. Mark Shaw

    Mark Shaw Member

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    Hello,

    Is it possible that you could send me the domain that you are trying to do this on? I am going to check your certificates to make sure they are all ok and somehow didn't get misplaced during the upgrade. This is also caused sometimes by an issue where that port is being used by the server and gets shut down during the update and never gets reallocated to the FTP server. So before you let us know what your domain is try giving all your important services a restart (apache, php etc.) If this doesn't work give the server a reboot as well and see if that helps any! If it doesn't be sure to reply with your domain name and we can definitely help you figure out what is going on!

    Regards,

    Mark S.
     
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  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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  4. morrow95

    morrow95 Well-Known Member

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    @Infopro,

    That is the information I was looking for. I actually just had some free time and was able to figure out the same. I AM using two older ftp clients to connect and looks like they are not going to be compatible anymore unless I make some changes.

    Settings right now are : HIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3

    Are those the default for TLS Cipher Suite?

    I didn't look into yet, but what is the underlying reason for dropping tlsv1? Maybe I read something before and forgot about it.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    This blog post should help bring you up to speed I think:
    March Development Update | cPanel Blog
     
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