FTP ongoing problem....disconnects on uploads/downloads

S

Secret Agent

Guest
I am having an ongoing problem with FTP disconnecting while uploading / downloading several files.

Tried:
FileZilla
CoreFTP

With:
PureFTP
ProFTP

On:
Static IP
Cable Connection (5500KBps average download speed)
cPanel 10.xC153 (or whatever latest CURRENT version is)

Keep Alive On in FTP client

Modifed /etc/pure-ftpd.conf to have max connection per IP at 60 and IDLE TIME at 60 as well. Restarted ftp server and same issue.

I have APF firewall installed with suggested allowed ports for cPanel shown below:

# Common ingress (inbound) TCP ports -3000_3500 = passive port range for Pure FTPD
IG_TCP_CPORTS="21,22,25,53,80,110,143,443,2082,2083, 2086,2087, 2095, 2096,3000_3500"
#
# Common ingress (inbound) UDP ports
IG_UDP_CPORTS="53"

# Common egress (outbound) TCP ports
EG_TCP_CPORTS="21,25,80,443,43,2089"
#
# Common egress (outbound) UDP ports
EG_UDP_CPORTS="20,21,53"

On my own computer I have:
Windows XP home
Norton AntiVirus
Firewall (Windows)
LinkSys Wireless Router

Host Server:
Dual Xeon HT
2GB Memory
CentOS 3.4

Any help would be appreciated
 

kaon

Registered
Jul 27, 2005
4
0
151
I've had FTP uploading problems with FileZilla and with Dreamweaver's internal FTP client.
Usually, uploads get stuck, and I have to abort / disconnect. (A zero-byte file is left on the server) I had to retry this many times before it goes thru. Failures roughly 7 out of 8 tries.
Sometimes (while using FileZilla) WinXP totally freezes up while trying to FTP up.

Then I tried another free client, SmartFTP, haven't seen those upload problems so far.

In all cases, I did not touch the FTP client settings... things like keepalive etc, just used the defaults.
 

sneader

Well-Known Member
Aug 21, 2003
1,169
53
178
La Crosse, WI
cPanel Access Level
Root Administrator
Are you guys setting your FTP client up with "PASV" aka Passive file transfers?

That has fixed a lot of my customer FTP problems.

- Scott
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,462
25
473
Go on, have a guess
Why have you got a 500 port hole in your firewall? (3000_3500)

If you're suffering disconnections, then they're more likely to be timeouts because of a poor connection somewhere along the line between your PC and the server.
 

Murtaza_t

Well-Known Member
Jan 24, 2005
476
0
166
Earth
cPanel Access Level
Website Owner
Disable the passive mode if it is enabled.... and try again.

If this dosent work then better switch to some other ftp client,,, may be Cute ftp or WS_FTP Pro.

And if you still have problems then what Chirpy says is correct.... and the only solution to this is change host.... :p