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FTP ongoing problem....disconnects on uploads/downloads

Discussion in 'General Discussion' started by Secret Agent, Mar 8, 2005.

  1. Secret Agent

    Secret Agent Guest

    I am having an ongoing problem with FTP disconnecting while uploading / downloading several files.

    Tried:
    FileZilla
    CoreFTP

    With:
    PureFTP
    ProFTP

    On:
    Static IP
    Cable Connection (5500KBps average download speed)
    cPanel 10.xC153 (or whatever latest CURRENT version is)

    Keep Alive On in FTP client

    Modifed /etc/pure-ftpd.conf to have max connection per IP at 60 and IDLE TIME at 60 as well. Restarted ftp server and same issue.

    I have APF firewall installed with suggested allowed ports for cPanel shown below:

    # Common ingress (inbound) TCP ports -3000_3500 = passive port range for Pure FTPD
    IG_TCP_CPORTS="21,22,25,53,80,110,143,443,2082,2083, 2086,2087, 2095, 2096,3000_3500"
    #
    # Common ingress (inbound) UDP ports
    IG_UDP_CPORTS="53"

    # Common egress (outbound) TCP ports
    EG_TCP_CPORTS="21,25,80,443,43,2089"
    #
    # Common egress (outbound) UDP ports
    EG_UDP_CPORTS="20,21,53"

    On my own computer I have:
    Windows XP home
    Norton AntiVirus
    Firewall (Windows)
    LinkSys Wireless Router

    Host Server:
    Dual Xeon HT
    2GB Memory
    CentOS 3.4

    Any help would be appreciated
     
    #1 Secret Agent, Mar 8, 2005
  2. kaon

    kaon Registered

    Joined:
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    I've had FTP uploading problems with FileZilla and with Dreamweaver's internal FTP client.
    Usually, uploads get stuck, and I have to abort / disconnect. (A zero-byte file is left on the server) I had to retry this many times before it goes thru. Failures roughly 7 out of 8 tries.
    Sometimes (while using FileZilla) WinXP totally freezes up while trying to FTP up.

    Then I tried another free client, SmartFTP, haven't seen those upload problems so far.

    In all cases, I did not touch the FTP client settings... things like keepalive etc, just used the defaults.
     
    #2 kaon, Jul 27, 2005
  3. sneader

    sneader Well-Known Member

    Joined:
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    Root Administrator
    Are you guys setting your FTP client up with "PASV" aka Passive file transfers?

    That has fixed a lot of my customer FTP problems.

    - Scott
     
    #3 sneader, Jul 27, 2005
  4. chirpy

    chirpy Well-Known Member

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    Why have you got a 500 port hole in your firewall? (3000_3500)

    If you're suffering disconnections, then they're more likely to be timeouts because of a poor connection somewhere along the line between your PC and the server.
     
    #4 chirpy, Jul 27, 2005
  5. Murtaza_t

    Murtaza_t Well-Known Member

    Joined:
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    Disable the passive mode if it is enabled.... and try again.

    If this dosent work then better switch to some other ftp client,,, may be Cute ftp or WS_FTP Pro.

    And if you still have problems then what Chirpy says is correct.... and the only solution to this is change host.... :p
     
    #5 Murtaza_t, Jul 27, 2005
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