FTP options do not appear on my cPanel

leobibiano

Member
Sep 7, 2020
24
5
3
Brazil
cPanel Access Level
DataCenter Provider
Hello,

I am making the first settings to access my newly installed cPanel on an AWS EC2 instance.

When I looked for the FTP account management option, to my surprise it didn't exist.

Then I accessed the User Manager page, in the FTP option the message "Service Disabled" is displayed.

Is there any configuration to enable these options? I am the root user of WHM.


I attached here the image of how the options appear.
 

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