Hello;
Since the last update to WHM 11.56.0.14, Users are unable to connect to FTP using TLS. This used to work before the update. Ports 3000-5000 are allowed in the firewall and PureFTPD is configured to use those port numbers for passive connections.
This is the error from FileZilla
Users are able to authenticates if they change FTP to use plain passwords.
Here is the system information:
Has anyone faced this issue? Any recommendations on how to fix?
Best Regards
Since the last update to WHM 11.56.0.14, Users are unable to connect to FTP using TLS. This used to work before the update. Ports 3000-5000 are allowed in the firewall and PureFTPD is configured to use those port numbers for passive connections.
This is the error from FileZilla
Code:
Status: Resolving address of x.x.x
Status: Connecting to x.x.x.x:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Here is the system information:
Code:
/etc/redhat-release:CloudLinux Server release 6.5 (Pavel Popovich)
/usr/local/cpanel/version:11.56.0.14
/var/cpanel/envtype:standard
CPANEL=release
Server version: Apache/2.4.18 (Unix)
Cpanel::Easy::Apache v3.32.11 rev9999 +cloudlinux
Best Regards