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ftp password issue

Discussion in 'General Discussion' started by kamyana, Jun 12, 2007.

  1. kamyana

    kamyana Member

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    Hi

    i am using current release of cpanel 11. I am having issue with ftp password. I have change for a website using whm but its not working via ftp. How can i fix the password issue. I have changed it several times, even did syn. ftp password but still its not working.

    Seems to be cpanel bug. Any fixes for it.

    Regards
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Try logging in via ftp using username@domain.com instead of just username.

    If that works, then this is a known bug in cPanel/WHM.
     
  3. davecoop

    davecoop Registered

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    I like to confirm that I had the same issue and that adding the "@domain.com" to the username I was able to log in via ftp. I'm also using cpanel 11 as well.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Here's the bug report for this bug:

    http://bugzilla.cpanel.net/show_bug.cgi?id=5477

    Currently, our QA staff is having a very difficult time trying to replicate this issue on our internal servers so any input you can provide via the bug report would be appreciated.
     
  5. kamyana

    kamyana Member

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    thanks. i just changed password for 3-4 times and it works fine now. However, i will make a note of it.

    Hope to see stable version of cpanel 11 soon.

    Regards
     
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