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ftp password no usable

Discussion in 'General Discussion' started by miami_g, May 31, 2002.

  1. miami_g

    miami_g Active Member

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    reseller created new account that the ftp password doesnt work, works ok for login to cpanel

    tried sync
    tried changing password in whm and sync
    tried passwd newpasswd from command line
    and then sync

    no go

    every new password works for cpanel login but not for ftp login?

    show me a path to a conf file to kill the whole thing and i will recreate the account
     
  2. shaun

    shaun Well-Known Member

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    make sure the username is user@domain.com
     
  3. flexibert1

    flexibert1 Member

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    Yup i find that working too.
    username@domain.com for username instead of just using user name
    Any reason why...behind this?
     
  4. Chelp

    Chelp Registered

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    I am having the same problem

    [quote:2726196604][i:2726196604]Originally posted by miami_g[/i:2726196604]

    reseller created new account that the ftp password doesnt work, works ok for login to cpanel

    tried sync
    tried changing password in whm and sync
    tried passwd newpasswd from command line
    and then sync

    no go

    every new password works for cpanel login but not for ftp login?

    show me a path to a conf file to kill the whole thing and i will recreate the account

    [/quote:2726196604]

    But I tried to use user@domain.com for the fix with the ftp manager and it does not work for the upload.

    Should the account be set to user@domain.com?
     
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