FTP problem after upgrading to cPanel ver 84

hoomanxx

Registered
Dec 31, 2019
3
0
1
Turkey
cPanel Access Level
Reseller Owner
Hello, I have problem for FTP after updating to v84.0.18
when I create a new account on WHM, cPanel does not create default FTP account.

i try on v84.0.15 and its okay. but after upgrading to v84.0.18 i have problem with default FTP.

anyone can help me?

Thanks.
 
Last edited:

cPSamuelM

Technical Analyst Team Lead
Staff member
Nov 20, 2019
196
38
103
USA
cPanel Access Level
Root Administrator
Hello @hoomanxx,

Thank you for contacting cPanel! I am sorry to hear you are having difficulty with creating new accounts in the latest cPanel update. When you create a new cPanel account, the cPanel account itself is the default FTP account. You can find the account and its configuration details on the "FTP Accounts" page in cPanel in the "Special FTP Accounts" section.

If you are still observing issues, can you provide some additional information about exactly the problem you're observing? For example, when you say that "cPanel does not create the default FTP account," do you mean that you cannot even find it listed in the "Special FTP Accounts" section of the "FTP Accounts" page in cPanel?

Best regards
 
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