FTP Problemas - Can´t see any path to old users, but everything ok with new users

[m0rpheu5]

Hello guys, i´m having problems, i migrate my server yesterday, everything was working fine, but today a client call me saying that he can´t access you FTP, so i tried to access his FTP, and my website FTP, the same problem, when i acces it doesn´t show any Patch, only "..", so i create a new domain on my cpanel to test, and when i connect using this new user, i can see ALL paths, so the problem is only with the old domains that i migrate yesterday. i verify ALL permision on the domain, it´s everything equal on both FTP, what could be??

Permission Old Domain
drwx--x--x 34 oxynet oxynet 4096 Mar 5 03:22 ./
drwx--x--x 214 root root 4096 Mar 5 10:12 ../
-rw-r--r-- 1 oxynet oxynet 33 Mai 23 2011 .bash_logout
-rw-r--r-- 1 oxynet oxynet 176 Mai 23 2011 .bash_profile
-rw-r--r-- 1 oxynet oxynet 124 Mai 23 2011 .bashrc
-rw------- 1 oxynet oxynet 0 Mai 23 2011 .contactemail
drwx------ 5 oxynet oxynet 4096 Mar 4 08:46 .cpanel/
-rw-r--r-- 1 oxynet oxynet 515 Jun 20 2012 .emacs
drwxr-x--- 4 oxynet mail 4096 Mar 7 2014 etc/
drwxr-x--- 2 oxynet nobody 4096 Mar 7 2014 .htpasswds/
drwxr-x--x 12 oxynet oxynet 4096 Set 1 2014 mail/
drwxr-xr-x 5 oxynet oxynet 4096 Mar 7 2014 public_ftp/
drwxr-x--- 18 oxynet nobody 4096 Fev 28 20:36 public_html/
drwxr-xr-x 8 oxynet oxynet 4096 Set 1 2014 tmp/
lrwxrwxrwx 1 oxynet oxynet 11 Mar 4 07:37 www -> public_html/
-rw-r--r-- 1 oxynet oxynet 658 Mar 3 21:00 .zshrc

Permssion New Domain
drwx--x--x 9 oxynet123 oxynet123 4096 Mar 5 10:12 ./
drwx--x--x 214 root root 4096 Mar 5 10:12 ../
-rw-r--r-- 1 oxynet123 oxynet123 33 Mar 5 10:12 .bash_logout
-rw-r--r-- 1 oxynet123 oxynet123 176 Mar 5 10:12 .bash_profile
-rw-r--r-- 1 oxynet123 oxynet123 124 Mar 5 10:12 .bashrc
-rw------- 1 oxynet123 oxynet123 0 Mar 5 10:12 .contactemail
drwxr-xr-x 2 oxynet123 oxynet123 4096 Mar 5 10:12 .cpanel/
-rw-r--r-- 1 oxynet123 oxynet123 515 Mar 5 10:12 .emacs
drwxr-x--- 2 oxynet123 mail 4096 Mar 5 10:12 etc/
drwxr-x--- 2 oxynet123 nobody 4096 Mar 5 10:12 .htpasswds/
drwxr-x--- 8 oxynet123 oxynet123 4096 Mar 5 10:12 mail/
drwxr-x--- 3 oxynet123 oxynet123 4096 Mar 5 10:12 public_ftp/
drwxr-x--- 3 oxynet123 nobody 4096 Mar 5 10:12 public_html/
drwxr-xr-x 2 oxynet123 oxynet123 4096 Mar 5 10:12 tmp/
lrwxrwxrwx 1 oxynet123 oxynet123 11 Mar 5 10:12 www -> public_html/
-rw-r--r-- 1 oxynet123 oxynet123 658 Mar 5 10:12 .zshrc

but when i connect to the old user i can´t see that paths, only with the new user.

Thanks

- - - Updated - - -

Now i discover a new thing, if i change a password of the old user to a new one, the FTP works, but if i try to return the password to the old one, the FTP stop to work again, very strange.

 

[cPanelMichael]

Now i discover a new thing, if i change a password of the old user to a new one, the FTP works, but if i try to return the password to the old one, the FTP stop to work again, very strange.

Hello

Did you transfer these accounts from another cPanel server? Also, let us know if the following option helps:

"WHM Home » cPanel » Synchronize FTP Passwords"

Thank you.