FTP Problemas - Can´t see any path to old users, but everything ok with new users

m0rpheu5

Well-Known Member
Jun 16, 2005
75
0
156
Brazil, Curitiba/PR
cPanel Access Level
Root Administrator
Hello guys, i´m having problems, i migrate my server yesterday, everything was working fine, but today a client call me saying that he can´t access you FTP, so i tried to access his FTP, and my website FTP, the same problem, when i acces it doesn´t show any Patch, only "..", so i create a new domain on my cpanel to test, and when i connect using this new user, i can see ALL paths, so the problem is only with the old domains that i migrate yesterday. i verify ALL permision on the domain, it´s everything equal on both FTP, what could be??

Permission Old Domain
drwx--x--x 34 oxynet oxynet 4096 Mar 5 03:22 ./
drwx--x--x 214 root root 4096 Mar 5 10:12 ../
-rw-r--r-- 1 oxynet oxynet 33 Mai 23 2011 .bash_logout
-rw-r--r-- 1 oxynet oxynet 176 Mai 23 2011 .bash_profile
-rw-r--r-- 1 oxynet oxynet 124 Mai 23 2011 .bashrc
-rw------- 1 oxynet oxynet 0 Mai 23 2011 .contactemail
drwx------ 5 oxynet oxynet 4096 Mar 4 08:46 .cpanel/
-rw-r--r-- 1 oxynet oxynet 515 Jun 20 2012 .emacs
drwxr-x--- 4 oxynet mail 4096 Mar 7 2014 etc/
drwxr-x--- 2 oxynet nobody 4096 Mar 7 2014 .htpasswds/
drwxr-x--x 12 oxynet oxynet 4096 Set 1 2014 mail/
drwxr-xr-x 5 oxynet oxynet 4096 Mar 7 2014 public_ftp/
drwxr-x--- 18 oxynet nobody 4096 Fev 28 20:36 public_html/
drwxr-xr-x 8 oxynet oxynet 4096 Set 1 2014 tmp/
lrwxrwxrwx 1 oxynet oxynet 11 Mar 4 07:37 www -> public_html/
-rw-r--r-- 1 oxynet oxynet 658 Mar 3 21:00 .zshrc

Permssion New Domain
drwx--x--x 9 oxynet123 oxynet123 4096 Mar 5 10:12 ./
drwx--x--x 214 root root 4096 Mar 5 10:12 ../
-rw-r--r-- 1 oxynet123 oxynet123 33 Mar 5 10:12 .bash_logout
-rw-r--r-- 1 oxynet123 oxynet123 176 Mar 5 10:12 .bash_profile
-rw-r--r-- 1 oxynet123 oxynet123 124 Mar 5 10:12 .bashrc
-rw------- 1 oxynet123 oxynet123 0 Mar 5 10:12 .contactemail
drwxr-xr-x 2 oxynet123 oxynet123 4096 Mar 5 10:12 .cpanel/
-rw-r--r-- 1 oxynet123 oxynet123 515 Mar 5 10:12 .emacs
drwxr-x--- 2 oxynet123 mail 4096 Mar 5 10:12 etc/
drwxr-x--- 2 oxynet123 nobody 4096 Mar 5 10:12 .htpasswds/
drwxr-x--- 8 oxynet123 oxynet123 4096 Mar 5 10:12 mail/
drwxr-x--- 3 oxynet123 oxynet123 4096 Mar 5 10:12 public_ftp/
drwxr-x--- 3 oxynet123 nobody 4096 Mar 5 10:12 public_html/
drwxr-xr-x 2 oxynet123 oxynet123 4096 Mar 5 10:12 tmp/
lrwxrwxrwx 1 oxynet123 oxynet123 11 Mar 5 10:12 www -> public_html/
-rw-r--r-- 1 oxynet123 oxynet123 658 Mar 5 10:12 .zshrc

but when i connect to the old user i can´t see that paths, only with the new user.

Thanks

- - - Updated - - -

Now i discover a new thing, if i change a password of the old user to a new one, the FTP works, but if i try to return the password to the old one, the FTP stop to work again, very strange.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Now i discover a new thing, if i change a password of the old user to a new one, the FTP works, but if i try to return the password to the old one, the FTP stop to work again, very strange.
Hello :)

Did you transfer these accounts from another cPanel server? Also, let us know if the following option helps:

"WHM Home » cPanel » Synchronize FTP Passwords"

Thank you.