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FTP Problemas - Can´t see any path to old users, but everything ok with new users

Discussion in 'General Discussion' started by m0rpheu5, Mar 5, 2015.

  1. m0rpheu5

    m0rpheu5 Well-Known Member

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    Hello guys, i´m having problems, i migrate my server yesterday, everything was working fine, but today a client call me saying that he can´t access you FTP, so i tried to access his FTP, and my website FTP, the same problem, when i acces it doesn´t show any Patch, only "..", so i create a new domain on my cpanel to test, and when i connect using this new user, i can see ALL paths, so the problem is only with the old domains that i migrate yesterday. i verify ALL permision on the domain, it´s everything equal on both FTP, what could be??

    Permission Old Domain
    drwx--x--x 34 oxynet oxynet 4096 Mar 5 03:22 ./
    drwx--x--x 214 root root 4096 Mar 5 10:12 ../
    -rw-r--r-- 1 oxynet oxynet 33 Mai 23 2011 .bash_logout
    -rw-r--r-- 1 oxynet oxynet 176 Mai 23 2011 .bash_profile
    -rw-r--r-- 1 oxynet oxynet 124 Mai 23 2011 .bashrc
    -rw------- 1 oxynet oxynet 0 Mai 23 2011 .contactemail
    drwx------ 5 oxynet oxynet 4096 Mar 4 08:46 .cpanel/
    -rw-r--r-- 1 oxynet oxynet 515 Jun 20 2012 .emacs
    drwxr-x--- 4 oxynet mail 4096 Mar 7 2014 etc/
    drwxr-x--- 2 oxynet nobody 4096 Mar 7 2014 .htpasswds/
    drwxr-x--x 12 oxynet oxynet 4096 Set 1 2014 mail/
    drwxr-xr-x 5 oxynet oxynet 4096 Mar 7 2014 public_ftp/
    drwxr-x--- 18 oxynet nobody 4096 Fev 28 20:36 public_html/
    drwxr-xr-x 8 oxynet oxynet 4096 Set 1 2014 tmp/
    lrwxrwxrwx 1 oxynet oxynet 11 Mar 4 07:37 www -> public_html/
    -rw-r--r-- 1 oxynet oxynet 658 Mar 3 21:00 .zshrc

    Permssion New Domain
    drwx--x--x 9 oxynet123 oxynet123 4096 Mar 5 10:12 ./
    drwx--x--x 214 root root 4096 Mar 5 10:12 ../
    -rw-r--r-- 1 oxynet123 oxynet123 33 Mar 5 10:12 .bash_logout
    -rw-r--r-- 1 oxynet123 oxynet123 176 Mar 5 10:12 .bash_profile
    -rw-r--r-- 1 oxynet123 oxynet123 124 Mar 5 10:12 .bashrc
    -rw------- 1 oxynet123 oxynet123 0 Mar 5 10:12 .contactemail
    drwxr-xr-x 2 oxynet123 oxynet123 4096 Mar 5 10:12 .cpanel/
    -rw-r--r-- 1 oxynet123 oxynet123 515 Mar 5 10:12 .emacs
    drwxr-x--- 2 oxynet123 mail 4096 Mar 5 10:12 etc/
    drwxr-x--- 2 oxynet123 nobody 4096 Mar 5 10:12 .htpasswds/
    drwxr-x--- 8 oxynet123 oxynet123 4096 Mar 5 10:12 mail/
    drwxr-x--- 3 oxynet123 oxynet123 4096 Mar 5 10:12 public_ftp/
    drwxr-x--- 3 oxynet123 nobody 4096 Mar 5 10:12 public_html/
    drwxr-xr-x 2 oxynet123 oxynet123 4096 Mar 5 10:12 tmp/
    lrwxrwxrwx 1 oxynet123 oxynet123 11 Mar 5 10:12 www -> public_html/
    -rw-r--r-- 1 oxynet123 oxynet123 658 Mar 5 10:12 .zshrc

    but when i connect to the old user i can´t see that paths, only with the new user.

    Thanks

    - - - Updated - - -

    Now i discover a new thing, if i change a password of the old user to a new one, the FTP works, but if i try to return the password to the old one, the FTP stop to work again, very strange.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Did you transfer these accounts from another cPanel server? Also, let us know if the following option helps:

    "WHM Home » cPanel » Synchronize FTP Passwords"

    Thank you.
     
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