The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

FTP Problems after moving account

Discussion in 'General Discussion' started by bert, Feb 16, 2002.

  1. bert

    bert Well-Known Member

    Joined:
    Aug 21, 2001
    Messages:
    602
    Likes Received:
    0
    Trophy Points:
    16
    Nick or anyone. This is very weird. I moved an account with the WHM's move account feature, after moving the account to the new server the client could not login via FTP. I checked /etc/proftpd/user file and saw that the first line read &bpanel& instead of &cpanel& as shown:

    user:CCCCCSSSSSVVV:31234:515:sonic:/home/user:/usr/local/bpanel/bin/noshell

    The client was complaining that he could not login via FTP, so I changed &bpanel& above for &cpanel& and he then was able to login. It turns out that after 3 days the same thing happened. I had to change it again, and it is now happening every 2 or 3 days on its own.

    Why is this file changing and what is overwriting it? I have checked its permissions and everything appears to be normal.

    This is definetely a CPanel/WHM bug, but I am not sure how to address it.

    Thanks for your help.
     
  2. bert

    bert Well-Known Member

    Joined:
    Aug 21, 2001
    Messages:
    602
    Likes Received:
    0
    Trophy Points:
    16
    Nick please, let me know what is going on with this. How can I fix it and if this is a problem with the account move feature!

    Thanks.
     
  3. bdraco

    bdraco Guest

    I just did a source tree search for the word 'bpanel' and came up with no matches ..do you somehow have bpanel in /etc/passwd somewhere ?
     
  4. bert

    bert Well-Known Member

    Joined:
    Aug 21, 2001
    Messages:
    602
    Likes Received:
    0
    Trophy Points:
    16
    Nope. There is nothing called bpanel on the server. This is very weird. I created this account about 4 weeks ago on one server, I then moved it to this new server and all of the suden, this customer could not login, so I went into the /etc/proftpd/user file and saw that it had &bpanel& in it, fixed it, checked the permissions and then he opened another ticket, went in there again and the same thing. This is actually happening on a daily basis now. I am going to recreate the entire account to get rid of this problem.
     
  5. bdraco

    bdraco Guest

    [quote:03dda55d66][i:03dda55d66]Originally posted by bert[/i:03dda55d66]

    Nope. There is nothing called bpanel on the server. This is very weird. I created this account about 4 weeks ago on one server, I then moved it to this new server and all of the suden, this customer could not login, so I went into the /etc/proftpd/user file and saw that it had &bpanel& in it, fixed it, checked the permissions and then he opened another ticket, went in there again and the same thing. This is actually happening on a daily basis now. I am going to recreate the entire account to get rid of this problem.[/quote:03dda55d66]

    What does

    grep bpanel /etc/passwd

    return?
     
  6. bert

    bert Well-Known Member

    Joined:
    Aug 21, 2001
    Messages:
    602
    Likes Received:
    0
    Trophy Points:
    16
    Nothing at all:


    root@server16 [~]# grep bpanel /etc/passwd
    root@server16 [~]#
     
  7. bdraco

    bdraco Guest

    [quote:5e6d887952][i:5e6d887952]Originally posted by bert[/i:5e6d887952]

    Nothing at all:


    root@server16 [~]# grep bpanel /etc/passwd
    root@server16 [~]#
    [/quote:5e6d887952]

    Send me off the login info to the server to nick@cpanel.net

    -----BEGIN PGP PUBLIC KEY BLOCK-----
    Version: GnuPG v1.0.6 (GNU/Linux)
    Comment: For info see http://www.gnupg.org

    mQGiBDsVczwRBAC0JkiC27CWUSCAjSM3Xwqjax+xg+Z4oqIFZhMZXRaEDQl1HZHs
    9rzZpD9iAeuxABiBKPCslnUPHxvpEADJij1sOn23Hupq55EQ/1Z1mViVRrsJar0j
    PFp2wnm266AOjSB9Bz6Z8nNfwS65BwU2W9Mtb5megkI1obP6LChnlfOKtwCgvsc6
    77pTpAE1Klho2+2Bn6IP488D/jPnKhU+lKWfG75eiygt7SCxKLxBOuEygW2QFXAd
    YEX0zRmG/0rQ/2pCYC+MZORSiOc73SIVWSkkZ7lxPGXe64pBjg0Dx+wd+Rc4yg/W
    OQb/LW8wH6HG/zPXP27Bz8V4uOS7TUxN8GIFEJzfV1lmTkEZCdbkRUI9mlf0iHCV
    jQWhA/96B142qMVhgK5iF02wG/2z4AmsBO05XN4Wo6m3INkkDIPKKECe1Snj6SPP
    2QuR1V606iESU9TtfHiVOskdO1iUxZhbUsehqdcLk1uRMYvA0ub0+UNxBBX7eMGv
    Oww2knmKCa6A5586sWLKTlhMD548tsPFr7bFs6tya2aegBEzy7QoSi4gTmljayBL
    b3N0b24gKGJkcmFjbykgPG5pY2tAYnVyc3QubmV0PohXBBMRAgAXBQI7FXM8BQsH
    CgMEAxUDAgMWAgECF4AACgkQT5huNxcQLWBs8wCfUR6uMOc9fv9J/Rvj6kHIWlP5
    81sAoKRu5FfOfseZhHwr1kmo9kgULYyduQINBDsVc1UQCADNmrnLtBMnxDpSVLxN
    Gq9wnQmoNAzcVPNMr8IgarG3i4hVjyr050U0D7rYSKiA3VjIefiK8ltYTHIVNnYp
    LcxawmlsiXn4Jkw2uXV8f/cjswLecfAfZa7OtgKwdyAasDS/5TMCRwsUcpHNYBWk
    TsTikXRgLzm9AWRNQHdTf3Se86s+py64/C7yHCeQou89eaKOHajO0Oe7zM6qxqcA
    lhLiB5J1FJTo5rBQQFe3vfbN6NQDhT9mnoNjvyrF0L9gIo8Nub+ELTVXDpqwuAwi
    1OIHd9YUlRz4c+f0f6i5ou0sznYKtn3Z5su30osZaXyeY0nezMNXlVWl7TADjohw
    7JC/AAMHB/0cSwfkgOxyuvJ2H9+8GBLI9nEQVAHc0UZgm7E6iVrpxfe8ranYijZe
    c5l8LgwWnJEzOeljlRByEVpO/f19TxCd3eV9Ecd1SFbMcLptd+hkyXmG0t+EnddT
    0xHLZgsRTyIN6feiv4XV1TyNq4K+gTuO5gxqny6yW0rKKe0RWQFGT8sA8hLw622Y
    +Hmh1WNu6Nm7FYLIlhJFvDQtSgkGnY1wHUa1qggZMUu1jARLvDc1aPxTfaC3Q7gl
    Qzx51F+ckyIWhzsdKHsPuUsxAXUQ3+vNO/p35atbY60NqSFxSxi5lrq9yYwnzzyQ
    uEauS0HjDErG1z5FopYLDwO6xKCP4IdxiEYEGBECAAYFAjsVc1UACgkQT5huNxcQ
    LWDOPACgvB5PKu1IFZhYh3oDwVF2CpPrbdUAoJI1ROLTaJYfx+VIHe5XQzCDUPlW
    =HhYf
    -----END PGP PUBLIC KEY BLOCK-----


    My php key is above
     
  8. bert

    bert Well-Known Member

    Joined:
    Aug 21, 2001
    Messages:
    602
    Likes Received:
    0
    Trophy Points:
    16
    Nick,

    This user was driving me crazy so I went ahead and recreated his account. The problem has dissapeared after doing that, but let me know if you still would like to look at it and I will send you the login info.

    Thanks :)
     
Loading...

Share This Page