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FTP Problems

Discussion in 'General Discussion' started by Cscarlet, Jul 3, 2002.

  1. Cscarlet

    Cscarlet Active Member

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    My Host is having problems with my FTP Account, it was suspended when my card went out of date, so i updated them my details and got my account back up but they havent been able to get my FTP Account working again and its been a whole month i havent had FTP Access and it sux. CPanel works as per normal just not FTP!
     
  2. SHSaeed

    SHSaeed Well-Known Member

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    What error message do you get? Is it your password or something else?
     
  3. Cscarlet

    Cscarlet Active Member

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    Attempting to connect to ***.***.**.***

    220-
    Red Hat Linux release 7.1 (Seawolf)
    Kernel 2.4.2-2 on an i686
    220 ProFTPD 1.2.4 Server (ProFTPD) [purple.srv2.com]
    USER username
    331 Password required for bulletpa.
    PASS xxxxx
    530 Login incorrect.
    Failed to Log in to Host
    Disconnected

    (username and ip taken out 4 security reasons)
     
  4. avara

    avara Well-Known Member

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    One of our customers had the same problem with email once after his account was un-suspended. It was easily resolved by unsuspending his account again, even though it was no longer suspended at that stage.
     
  5. awsol

    awsol cPanel Test Bitch

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    Tell them to Synchronize FTP passwords. That's the problem. I've had this happen a few times.
     
  6. Cscarlet

    Cscarlet Active Member

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    i will email my host that stuff cheers
     
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