FTP says quota exceeded, even though the account has unlimited space defined

[hozyali]

Through WHM, I reset the disk quota to be unlimited for a user. when connecting from ftp works fine. However I can't upload any file. It gives me the following error message
"552 Disk full - please upload later
ERROR:> [2/1/2014 6:55:58 PM] Exceeded storage allocation".

When I try uploading files from Cpanel > File Manager, it works fine. The above error is appearing when using CuteFTP.

Please help.

Thanks

 

[robb3369]

I would check if your using the main ftp account or an additional user's ftp? If you login with the username only (not [email protected]com), then you shouldn't have this issue, but if you do login with [email protected], then the FTP quota is set too low.

Check the FTP panel from within cPanel and increase (or remove) the quota set:
Edit an FTP account's quota

 

[hozyali]

I would check if your using the main ftp account or an additional user's ftp? If you login with the username only (not [email protected]), then you shouldn't have this issue, but if you do login with [email protected], then the FTP quota is set too low.

Check the FTP panel from within cPanel and increase (or remove) the quota set:
Edit an FTP account's quota

Hi,

Thanks for your help and assistance. I am using cpanel account username and the main password which I use to login to the cpanel account.

I know I can create sub ftp account and have to use with @domainname but in this case, its the main cpanel user.

thanks

 

[robb3369]

Check in the /etc directory off your home directory (/home/account/etc) for a file called ftpquota and see if that has the wrong value in it. Mine exists but its empty.

 

[hozyali]

This is what I have in that file

30010 10497914080

not sure how to find out if it has something wrong in it.

 

[robb3369]

I would move it to ftpquota_old and then touch the ftpquota file to create it as blank:

cd /home/user/etc
mv ftpquota ftpquota_old
touch ftpquota

 

[cPanelMichael]

Hello

If removing the ftpquota file does not help, check to make sure the server itself is not at it's disk space or inodes limit. EX:

df -h
df -i

Also, make sure the account quota is truly set to unlimited. EX:

quota username

Thank you.